Leadership

Eugene Hall has served as Gartner’s Chief Executive Officer and a director at Gartner since August 2004 and Chairman of the Board since July 2024. Prior to joining Gartner, Eugene was a senior executive at Automatic Data Processing (ADP), a Fortune 500 global technology and service company, serving most recently as President, Employers Services Major Accounts Division, a provider of human resources and payroll services. Prior to joining ADP in 1998, Eugene spent 16 years at McKinsey & Company, most recently as a director.

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Craig Safian joined Gartner in 2002. He has held numerous leadership positions in the company, including Group Vice President of Global Finance Strategy & Corporate Development, Group Vice President of Strategy, and Managing Vice President of Financial Planning & Analysis. Prior to Gartner, he held finance positions at Headstrong (now part of Genpact) and Bristol-Myers Squibb, and was an accountant for Friedman, LLP.

Craig holds a bachelor’s degree from Rutgers College and an M.B.A. with a concentration in finance from the Goizueta Business School at Emory University. He also achieved CPA licensure in the state of New York.

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Yvonne Genovese joined Gartner in 1999 as a senior research analyst. Yvonne subsequently held positions of increasing responsibility in Research & Advisory and most recently led Global Product Management. Prior to Gartner, Yvonne started her career at IBM and held senior roles in marketing and product management at Prism Systems, Marcam and Mapics.

Yvonne holds a bachelor’s degree from Georgia Institute of Technology.

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Scott Hensel joined Gartner in 2017 as Executive Vice President, Consulting. Prior to Gartner, Scott served as President, Terex Services, Parts & Customer Solutions, at Terex Corporation. Previously, Scott spent 14 years at McKinsey & Company where he was a partner assisting clients in the IT and advanced industries sectors.

Scott holds a bachelor’s degree from Brown University and an M.B.A. from the Wharton School at the University of Pennsylvania.

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Claire Herkes joined Gartner in 2005. She has held various roles of increasing responsibility in Conferences culminating in her current position of Executive Vice President, Conferences. Prior to Gartner, Claire held the position of Senior Director at George P. Johnson. Claire began her career in conferences at Yankee Group. 

Claire holds a bachelor’s degree from the University of Southampton.

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Akhil Jain joined Gartner in 2021. Prior to Gartner, Akhil was Senior Vice President at State Street Corporation, a global financial services and bank holding company. There he held multiple leadership roles with responsibility for strategy, growth, and technology and operational improvement programs. Prior to State Street, he spent 10 years at McKinsey & Company, most recently as a partner in their Chicago and Dubai offices.

Akhil holds an M.S. from the University of Illinois Urbana-Champaign and a B-Tech from the Indian Institute of Technology, Delhi.

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Thomas Kim joined Gartner in 2023. Prior to Gartner, Thomas served as Chief Legal Officer & Company Secretary at Thomson Reuters. Thomas previously held positions of increasing responsibility in legal, compliance, go-to-market and operations at Thomson Reuters. Prior to Thomson Reuters, Thomas was a litigator in private practice in San Francisco, California.

Thomas holds undergraduate and law degrees from Stanford University.

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Robin Kranich joined Gartner in 1994 and has held a variety of sales, operational and general manager roles. Previously, she was Senior Vice President of End User Programs and Senior Vice President of Gartner Executive Programs. Earlier in her career at Gartner, Robin served as Vice President and Chief of Staff to the President. Prior to joining Gartner, Robin worked in the technology group at Marriott International.

Robin holds a bachelor’s degree from American University.    

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John Rinello joined Gartner in 2005. During his career at Gartner, John has held positions of increasing seniority in Sales, Services, Conferences and Research. Prior to Gartner, John held roles at Sanford C. Bernstein, The SAS Institute and PWC.

John holds a master’s degree from the University of Pittsburgh. 

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Altaf Rupani joined Gartner in 2023 as Executive Vice President & Chief Information Officer. Prior to joining Gartner, Altaf was Senior Vice President, Head of Digital, Emerging Technologies and Guardian India for Guardian Life. Prior to joining Guardian Life, Altaf held roles of increasing seniority at NBCUniversal Media and Dow Jones.

Altaf holds a Bachelor of Science in computer science from Bharati Vidyapeeth and the University of Mumbai.

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Dick van Ham joined Gartner in 1998. During his career at Gartner, Dick has held leadership positions of increasing seniority in Global Business Sales and Global Technology Sales.

Dick holds a master’s degree from Erasmus University, Rotterdam. 

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Jim Wartinbee joined Gartner in 2011 as Group Vice President, People Analytics. Jim subsequently held positions of increasing responsibility in the HR and Finance functions, including leadership of Global Talent Acquisition and Workforce Planning. Prior to Gartner, Jim was a management consultant, specializing in sales strategy and execution at both McKinsey & Company and ZS Associates.

Jim holds a B.S.E. in industrial and operations engineering from the University of Michigan and an M.B.A. from Harvard Business School.

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