CHROs are turning to AI to transform their HR functions by improving strategic value, efficiency and decision making. However, in trying to implement AI solutions quickly, many CHROs are not following best practices, leading to marginal gains and limiting its impact.

We spoke with Eser Rizaoglu, Senior Director Analyst in the Gartner HR practice, about the latest innovations profiled in the Gartner Hype Cycle for AI in HR to help HR leaders make informed decisions about their investments.