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Gartner Expert
Christine Tenneson
VP Analyst
Christine Tenneson is a VP Analyst supporting Gartner's Emerging Technologies and Trends research. Ms. Tenneson covers IT Services routes-to-market and channel partner expansion for agentic AI companies. Her coverage includes partnering with IT Distributors, IT Solution Providers, marketplaces, MSPs, MSSPs and Global System Integrators. Expertise includes channel topics such as building channel programs, partner compensation, deal registration programs, and white labeling services. Her primary research coverage is solution providers/MSPs/MSSPs in the AI infrastructure services market, and Ms. Tenneson is a key expert on the VAR/MSP/MSSP landscape of providers, covering hundreds of mid sized providers.
Previous experience
Prior to joining Gartner, Ms. Tenneson served as Director of Research at Aquent and Monster.com. In these roles, she was responsible for quantitative and qualitative research, including client satisfaction measurement, brand awareness and analytics.
Prior to those roles, Ms. Tenneson's experience included six years at IDC, where she specialized in maintenance and support services, managing both the Network Consulting and Integration Services and the Software and Hardware Support Services research programs. While at IDC, her experience included competitive intelligence, forecasting and services marketing program development.
Professional background
Aquent, Director of Research, 1 years
Monster, Director of Research, 1 years
IDC, Program Manager, 6 years
Areas of coverage
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Market Opportunities in Services
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Lead a Profitable Tech Services Practice
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Partner and Ecosystem Strategy
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Emerging Technologies and Trends Impact on Products and Services
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Customer Expansion and Engagement
Education
M.B.A., Clark University
Top Issues That I Help Clients Address
What channel partners should I target as an agentic AI platform vendor?
What MSP/MSSP channel partners should I target as an agentic AI security platform vendor?
How do I target the global systems integrators (GSIs) as customers, or partners?
How to design, build, manage and measure KPIs for an agentic AI platform channel program.
How do I incent and compensate channel partners as an agentic AI platform vendor?