Gartner Expert

Erin Lloyd Gordon

Director Analyst, KI Leader

Erin Lloyd Gordon is a Director Analyst and Key Initiative Leader in Gartner's Technology and Service Provider research organization, bringing over a decade of industry experience to her role. She provides guidance to CEOs and their teams leading startup and emerging technology and service provider businesses.

Ms. Gordon's research focuses on customer acquisition topics, primarily concentrating on product marketing and demand generation, but also exploring sales effectiveness and the challenges that emerge at the juncture of sales and marketing.

Additionally, Ms. Gordon is a founding member of Gartner's Women in Technology Executive Leadership (WTEL) research initiative, which aims to promote women's leadership in the tech sector, address professional challenges related to gender faced by women clients, and advocate for women's executive leadership in technology.

Previous experience

Ms. Gordon has first-hand practitioner experience in product management and product marketing initiatives, having supported both Gartner's High Tech & Telecom and Marketing Leaders portfolios throughout the 2010s. During that time, Ms. Gordon was responsible for organically growing a nascent product, launching a new flagship portfolio, and go-to-market planning for both including positioning, messaging, and sales enablement.

Professional background

Gartner, Product Management & Sales Enablement, 05 years

Gartner, Client Retention, 04 years

Areas of coverage
  • Product and Services Strategy for Tech CEOs

  • Scalable Business Operations for Tech CEOs

  • Marketing and Sales Execution for Tech CEOs

Education

Bachelor of Arts, English, Rollins College

Master of Arts, Technical Communications, University of Central Florida

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Top Issues That I Help Clients Address

01

Targeting and differentiated messaging

02

Lead and demand generation

03

Customer acquisition

04

Gender diversity and equity in the tech industry

05

Sales effectiveness