Gartner Expert

Gabriele Rigon

Director Analyst

Gabriele Rigon is currently Director Analyst in the Enterprise Applications team in Gartner. He covers AI topics and he is specialized in Natural Language Technologies, in particular Conversational AI, speech and translation technologies. He is also contributing to research in the areas of Generative AI, AI Agents, AI efficiency, and AI Governance.

Previous experience

Dr. Rigon brings to Gartner over 10 years of experience in the IT and NLP industry, and academic research experience in the field of Linguistics. He spent the most part of his recent career working in the Conversational AI space in particular, where he covered both engineering and team/project management roles in a variety of industry verticals.

Professional background

Artificial Solutions, Lead Conversational AI Consultant/Customer Success Manager, 10 years

Sanmarco Informatica, Business Intelligence Specialist, 2 years

Gracenote, Linguistic Consultant, 1 years

Areas of coverage
  • AI Vision, Strategy and Innovation

Education

He holds a Ph.D. in Linguistics, which he earned in 2009 from the University of Pisa (Italy). His majors were General, Historical and Computational Linguistics, with sizable digressions in Biomathematics. His research work was awarded as Best Ph.D. Dissertation in Cognitive Sciences by the Italian academic association CODISCO in 2009.

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Top Issues That I Help Clients Address

01

Conversational AI, including Conversational AI Agents

02

Translation technologies, and in particular AI-enabled translation services

03

Voice technologies, including Speech to Text (STT), Text to Speech (TTS), and Speech to Speech

04

AI Governance and AI Trust, Risk and Security management (AI TRiSM)

05

AI Efficiency and Sustainable AI