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Gartner Expert
Harsh Kundulli
VP Analyst
Harsh Kundulli advises CHROs, CIOs, and senior executives on high-stakes HR technology and AI decisions that shape workforce outcomes and business performance. He helps leaders build HR technology roadmaps and defensible business cases; evaluate and select vendors; prioritize AI use cases (including generative AI and agentic AI); communicate AI value; and drive AI adoption and value realization.
Harsh also advises HR leaders on HR’s role in enterprise AI strategy—including workforce implications, governance, and techniques to boost the performance of the human–machine workforce.
In addition, Harsh supports HR technology vendors in identifying unmet buyer needs, assessing roadmap priorities, and sharpening positioning and value engineering frameworks.
Harsh is an author of industry-shaping research and a keynote speaker at global conferences, where he shares actionable insights on HR technology innovation, digital transformation, and the future of work.
Tech Areas of Focus: Human Capital Management (HCM) | AI, GenAI, and Agentic AI in HR | Employee Experience | Strategic Workforce Planning | Skills & Task Management | Internal Talent Marketplaces | Talent Acquisition | Learning & Development | Future of Work
Previous experience
Prior to Gartner, Harsh held senior roles across HR technology consulting and vendor strategy. At Dayforce, he led market and competitive strategy and translated win/loss patterns and buyer insights into product differentiation, roadmap input, value narratives, and go-to-market priorities. He also led HR technology strategy consulting teams at PwC and Deloitte, guiding large, complex organizations through HR technology selection and transformation programs.
Harsh holds an MBA from XLRI Jamshedpur and a Bachelor of Engineering from the University of Calicut.
Professional background
PwC, Manager, 2 years
Deloitte, Manager, 1 years
Ceridian, Senior Manager, 2 years
Areas of coverage
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HR's AI and Technology Strategy
Education
Master of Business Administration, Strategy and Marketing, XLRI Jamshedpur, India
Bachelor of Computer Science and Engineering, University of Calicut, India
Top Issues That I Help Clients Address
How can organizations develop a comprehensive HR technology strategy, roadmap, and business case to drive digital transformation and maximize business value?
What are the critical components of an effective HR AI strategy, and which high-impact AI, GenAI, and Agentic AI use cases should be prioritized in HR?
Which HCM suite vendors align best with organizational needs, and what are their respective strengths and limitations?
How can organizations enhance the employee experience, and what is the role of AI in driving important employee outcomes?
What technology solutions are most effective for enabling strategic workforce planning and skills management in today's dynamic talent landscape?