Gartner Expert

Helen Poitevin

Distinguished VP Analyst KI Leader

Helen Poitevin is a Distinguished VP Analyst in the Digital Workplace Applications Team where she focuses on the way AI is transforming work and employee experience, and how to lead and support these changes. She leads cross-functional research around Human Capital in the AI age. She advises clients on how to get an AI-ready workforce, how to navigate conversations about workforce productivity, and how to shape and support employee experience in the digital workplace. She explores the role of workstyle analytics, digital twins of employees, employee AI avatars and employee experience technologies in supporting new ways of working.

Previous experience

Helen has contributed to research on HR Technology, Talent & People Analytics, employee experience and the impact of AI on the future of work. Through keynotes and beyond, she has worked to connect HR and IT so they can support employees in doing their best work. Prior to joining Gartner, Ms. Poitevin led teams focused on workforce analytics, HR systems and data within SAP and BusinessObjects. She also worked in the HR department of a global microelectronics firm.

Professional background

Business Objects, HRIS, EMEA, 3 years

SAP, Workforce Analytics and HR Reporting, 6 years

Areas of coverage
  • Digital Workplace Applications

  • Executive Leadership: Workforce Dynamics

  • Future of Work Reinvented Resource Center

Education

DESS (Masters), Human Resources Management, Universite de Paris IX Dauphine

M.A., French Literature, New York University

B.A., French and English, The College of Wooster

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Top Issues That I Help Clients Address

01

Future of Work

02

Employee Experience

03

Workstyle Analytics

04

Workforce Productivity

05

Digital Employee Experience