- Gartner client? Log in for personalized search results.
Gartner Expert
Jeff Smith
VP Analyst
Jeffrey Smith is a VP Analyst on Gartner's Healthcare and Life Sciences Industry Research team. Mr. Smith's research is focused on clinical development activities within life science (pharmaceutical, biotech, and medtech), helping CIOs and R&D IT leaders to better navigate strategic challenges and support their organization's ability to manage product/treatment development from clinical trials through regulatory approval. He brings a unique combination of process, technical and operations experience to life science research with his background implementing enterprise solutions in R&D, and his role as a technology leader and practitioner of continuous process improvement in clinical development, along with rich experience with quality and regulatory processes.
Mr. Smith's vertical life science coverage specifically includes clinical trials, regulatory operations, content management, safety vigilance, quality and compliance and related technologies (e.g., EDC, CTMS, RTSM, eTMF, RIM) for life science companies developing new products and treatments.
Previous experience
Prior to joining Gartner, Mr. Smith spent his career in pharmaceutical R&D, working in Clinical Operations, IT Project Management, Clinical Quality and Regulatory Affairs and Operations. He was a Global Manager at Forest Research Institute responsible for Clinical Operations technology services and innovations, and previous to this was a Project Manager leading process and technology implementation projects for the Informatics PMO. In his career, he has been a program, product and process manager; software architect and engineer (Java, Perl, C++, VB); validation specialist; quality manager; system trainer; support manager and business analyst.
Professional background
Allergan, Global Manager - Trial Operations, 3 years
Forest Laboratories, IT Project Manager, 10 years
Sanofi (via Arborsys Group), Program Leader in Quality Process and Continuous Improvement, 3 years
Areas of coverage
-
Healthcare and Life Science Digital Optimization and Modernization
-
Healthcare Provider, Payer and Life Science Industries Ecosystem
Education
Masters in Computer Science, Villanova University
Bachelors in English Literature, Ursinus College
Top Issues That I Help Clients Address
Improving clinical development processes with new technology
Continuous process improvement within life science R&D
Developing IT strategy in the highly regulated pharmaceutical industry
Understanding the software vendor ecosystem within life science R&D
Accelerating innovation in the R&D information systems group