Gartner Expert

Josie Xing

Director Analyst

Josie Xing is an HR Technology Analyst at Gartner, specialising in HR tech strategy and the HCM suite market. Her research focuses on helping enterprises with 1,000+ employees select and implement HCM suites, build strategic HR technology roadmaps, and develop an HR-focused AI strategy. She also advises on HR tech governance/ functional strategy and digital change management.

Ms. Xing conducts research and client advisory on cloud HCM market trends and AI use cases in HCM, drawing from her work as the lead author on the Gartner Magic Quadrant for HCM Suites in 2025. Further, Mrs Xing covers topics of workforce management applications and compensation management solutions.

Prior to joining Gartner, Ms. Xing held various HR roles at Intel Corporation, including HR Business Partner and Compensation Analyst. She managed projects across EMEA and APAC focused on workforce restructuring, talent retention, and driving HR agility.

Previous experience

Ms. Xing worked as the roles of Human Resources Business Partner, Commission/Sales Compensation Analyst, and Talent Intelligence and Analytics Analyst when she worked at Intel EMEA and APAC.

Professional background

Intel Corporation, China, HR Business Partner, 3 years

Intel Corporation, UK , Sales Compensation Analyst, 2 years

Intel Corporation, UK , Talent Analytics Analyst, 1 years

Areas of coverage
  • HR Technology Strategy, Transformation and Management

Education

Master of Arts, Human Resources and Industrial Relations, Carlson School of Management, University of Minnesota, Twin Cities, U.S.

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Top Issues That I Help Clients Address

01

HR Tech function strategy - HRIT Operation Model, HRIT team structure, skills and resources, ways of working and collaborations with IT

02

HR technology strategy and roadmap

03

Change management in HR digital transformation

04

Vendor evaluation in the cloud HCM market - HCM suites, compensation solutions, and workforce managment solutions

05

HR-focused AI strategy - AI use cases in HCM and AI strategy development in HR