Kevin Otto is a Senior Research Director, Analyst working in the Supply Chain (SC) Logistics and Fulfillment team. Based in North America, he brings 20 years of customer fulfillment, global demand planning, and supply chain standards experience. His core areas of research are customer fulfillment (maturity, order to cash process, org design, metrics), and customer collaboration.
In his previous roles, Mr. Otto has held leadership positions in customer facing supply chain and industry-wide initiatives aimed at driving greater operational efficiency.
GS1 US- Led the Foodservice GS1 US Standards Initiative aimed at enhancing food safety and supply chain efficiency in the US foodservice market
Loreal- Led the global demand planning team for Ralph Lauren fragrances and domestic supply for European designer brands
Unilever- Led team responsible for KPI delivery, strategic projects and strategic relationships with Walmart and Club accounts.
GS1 US, Sr Director, Community Engagement, 9 years
Loreal, Director, Market Supply Logistics, 2 years
Unilever, Customer Supply Chain Manager, 9 years
Logistics and Fulfillment
Supply Chain Leadership
Masters, Business Administration
BS, Business Logistics
Effective Customer Collaboration
Customer Service and Order to Cash Best Practices
Customer Fulfillment Team Design
Driving Core KPIs
Building a Customer Centric Supply Chain Organization