Gartner Expert

Laurie Shotton

VP Analyst

Laurie Shotton focuses on the insurance industry covering both life and pensions/annuities and P&C. His deep industry background is in life and pensions insurance. His research areas includes Emerging technologies, Automation and AI, Digital Strategy, Personalization, legacy modernization and life insurance policy administration systems. He also covers industry trends focusing on how business and technology is transforming the insurance industry.

Prior to joining Gartner, Mr. Shotton worked for software vendors, insurers and a BPO. He has extensive experience in life and pensions software and has operated in markets across the globe.

Previous experience

In previous roles, Mr. Shotton led a team of 30 business analysts in implementing a life and pensions solution for global life and pension providers. In his role at Capita, he assessed the key life and pensions software providers to help develop the outsourcer's platform strategy.

Professional background

Sapiens, Head of Analysis and Design, 2 years

Capita Life and Pensions, Platform Architect, 2 years

FIS Software, Senior Business Consultant, 4 years

Areas of coverage

  • Multi-Industry Technology Insights and Collections

  • Life and P&C Insurance Industries Technology Insights

Education

B.S., With Honors, Business Economics, Wolverhampton University

Read More Read Less

Top Issues That I Help Clients Address

01

Managing legacy modernization initiatives within insurance.

02

Evaluating the vendor market for life insurance core policy adminstration systems across the globe

03

Help provide insight into business and IT trends within the insurance industry. Examining the requirements for digital transformation.

04

Evaluating the impact of emerging technologies on insurance sector

05

Examining the impact of automation on the insurance industry