Gartner Expert

Luis Pinto

Sr Director Analyst

Luis Pinto is a Senior Director Analyst at Gartner in the IT Leaders Sourcing, Procurement and Vendor Management team. Mr. Pinto guides Gartner clients in sourcing applications services which includes outsourcing strategy, ERP & SaaS solution implementations, software engineering and custom application development services.

Topics include:

Sourcing Strategy, Dynamic Sourcing

Software engineering services, Agile development, Systems Integration [SI] and application outsourcing, digital services, Enterprise Application Integration [EAI] services, data strategy and conversion services.

He has international experience developing differentiated solutions in multiple regions (EMEA, U.S., LATAM) and leading business transformation programs including a broad range of IT applications and technologies. He guides Gartner clients on all phases of the sourcing life cycle (sourcing strategy, purchase and ongoing management).

Previous experience

Responsible for developing compelling and differentiated solutions (scoping, estimating, resource planning, risk management, business case, assets and capabilities)

Salesforce cross cloud implementations

Digital Retail, Design Thinking, Agile and Co-Creation

Professional background

Accenture, Technology Solutioning , 2 years

Cognizant, IT Director (Business Transformation Programs), , 2 years

Wipro, Delivery Lead (Systems Integration and Application Outsourcing), 15 years

Areas of coverage
  • Best-in-Class Portfolio Office

  • IT Contracts Negotiations

Education

Executive MBA, Porto Business School

Bachelor's degree in MIS, University of Portucalense

Read More Read Less

Top Issues That I Help Clients Address

01

How to develop and execute a sourcing strategy for applications and business process services?

02

Best practices in contracting for agile application development.

03

How do I integrate cloud and digital services options into my sourcing strategy?

04

Best practices in establishing and managing SLAs and penalties for applications services.

05

Evaluation and selection of application service providers especially for Digital business, Oracle, SAP, Salesforce, Middleware (Mulesoft, Informatica, Tibco, etc.)