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Gartner Expert
Mark Margevicius
VP Analyst
Mark Margevicius is a vice president and research director in Gartner Research, where his research covers Infrastructure and Operations Leadership, skills development, organizational measurement, IT Score for I&O, operating models, strategy creation, organizational structures, technical debt, and organizational maturity. He helps Heads of I&O and I&O Leaders in all facets of their operating model. In addition, Mr. Margevicius covers DevOps and helping customers move from Project-based initiatives to Product-based initiatives. He is also knowledgeable in the areas of Desktop Virtualization, VDI, desktop as a service (DaaS), server based computing (SBC), end user computing trends, and client computing architectures. Common client inquiry questions (but not limited to) include :
"What skills are needed in my I&O team?"
"How should I staff for cloud operations?"
"How does my team compare to other organizations?"
"What are the best ways to manage and reduce technical debt?"
"How do I measure my I&O team?
"What org structure makes sense today?"
"How can I be a better leader for my team?"
"How do I change the culture within my I&O team?"
"How do I make I&O more strategic to the business?"
"How do I engage with my internal clients/customers?"
"What are the key skill competenncies (beyond technical) that drive I&O success?"
"How does DaaS compare to VDI?"
"What are the key considerations when evaluating client computing/end user computing architectures?"
"What are the key considerations when evaluating DaaS?"
"Does moving from Projects to Products make sense for my organization?"
"How can I successfully support DevOps initiatives?"
"How do I initiate Infrastructure Platform Engineering (IPE) in I&O?"
"What are the best ways to support the CIO and other IT leaders?"
"How do I change the perception of I&O from being viewed as a cost to one of value?"
"How can my I&O organization embrace AI?"
"How can I support organizational digital transformation efforts?"
Previous experience
Most recently, Mr. Margevicius was a Director of End User Computing Strategy for VMWare (End User Computing - Not Broadcom). Prior to VMWare he was a VP Analyst with Gartner covering a wide variety of End User topics including VDI, server-based computing, PC hardware, and thin clients. He also managed enterprise client computing for KeyBank, where he was responsible for engineering, support, vendor management, product selection, standards creation policies and strategic planning for KeyBank's 25,000 installed PCs.
Professional background
Gartner, VP, Analyst, 16 years
KeyBank, VP, 9 years
VMWare, Director of Strategy, 5 years
Areas of coverage
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Digital Workplace Infrastructure and IT Operations
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I&O Organizational Strategy
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I&O Operations Management
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CIO Leadership of People, Culture and Change
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Executive Leadership: Leadership Dynamics and Communications
Education
B.S., Computer Science, University of Akron
M.B.A., Baldwin Wallace University
Top Issues That I Help Clients Address
I&O Leadership and organizational issues
I&O Skills Development
I&O Measurement using IT Score
DevOps, agile, moving from projects to product within I&O
Desktop Virtualization (VDI), Desktop as a Service, EUC strategy and architectures