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Gartner Expert
Mbula Schoen
Sr Director Analyst
Mbula Schoen is a Senior Director Analyst within the Research and Advisory, CIO and Industries Global & Large Accounts CIO & Executives
Executive Fast Start & Talent team. Ms. Schoen's expertise focuses on building an AI ready workforce, upskilling talent to realize generative AI value and building AI literacy. She has written research encompassing the future of work and how CIO's can address IT skills gaps, IT talent management life cycle, and designing Employment Value Proposition (EVP) that enable attracting and retaining top IT talent. Her most recent work covers critical leadership skills including how CIO's can drive IT culture change to support a fast changing business environment; developing high-performing teams, employee motivation, and implementing effective performance management strategies.
Ms. Schoen is a sought-after speaker and brings more than 20 years of experience working with global companies in Asia, Eastern and Western Europe, and Africa. In addition to her work at Gartner, Ms. Schoen is a visiting professor at a Munich University, where she lectures in management information systems
Previous experience
Prior to joining the CIO Research group, Mbula spent 7 years as an analyst in the Project & Portfolio Management (PPM) team covering PMO, PPM software and was co author of the Gartner magic quadrant for PPM.
Before joining Gartner, Ms. Schoen worked for Siemens Communications in Munich, Germany, as a market analyst and as an executive advisor for the American Chamber of Commerce (AmCham) in Shanghai, China.
Professional background
AmCham (Shanghai, China), Executive Advisor, 3 years
Jamadavice (Sofia, Bulgaria), Sales & Marketing Executive, 1 years
Siemens (Munich, Germany), Market Analyst/Competitive Intelligence for Cordless Voice Products, 2 years
Areas of coverage
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CIO Leadership of People, Culture and Change
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Executive Leadership: Workforce Dynamics
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Future of Work Reinvented Resource Center
Education
M.B.A., University of Applied Sciences, Munich, Germany
Master's degree in Sinology, Ludwig Maximilian University, Munich, Germany
Chinese Mandarin, Fudan University, Shanghai, China
B.A., Economics, University of Nairobi, Kenya
Top Issues That I Help Clients Address
Future of work, recruitment, retention and career development practices
Upskilling and reskilling the IT workforce
Talent management ; Enterprisewide talent development
IT Strategic workforce planning
Attraction and Attrition drivers for IT talent