Gartner Expert

Mike Tucciarone

VP Analyst

Mike Tucciarone is a Vice President in Gartner’s Software and Cloud Negotiation Practice, where he advises organizations on licensing and negotiation strategies to achieve best-in-class deals with enterprise software and SaaS vendors. Mike leads Gartner’s SAP licensing and negotiation team and covers trends in software and SaaS, with a particular focus on GenAI applications.

Previous experience

Before joining Gartner, Mike was a Senior Practice Manager in UpperEdge’s Commercial Advisory business where he managed, led and delivered complex engagements for Fortune 500 companies negotiating enterprise software and SaaS deals and evaluating, selecting and negotiating transformational implementation services. Prior to UpperEdge, Mike was employed by various law firms in the Boston, Massachusetts.

Professional background

UpperEdge, Senior Practice Manager, Commercial Advisory, 5 years

Areas of coverage
  • IT Contracts Negotiations

Education

Mike is a licensed attorney and holds a J.D. from New England Law | Boston and a BA from the University of Massachusetts, Amherst.

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Top Issues That I Help Clients Address

01

Understanding software vendor strategies, objectives and tactics

02

Developing effective sourcing and negotiation strategies for software or SaaS

03

Best practices in contracting software and SaaS agreements

04

Pricing strategies for software and SaaS vendors

05

How executive leaders can maximize negotiations and minimize risk