Gartner Expert

Milly Xiang

VP Analyst, KI Leader

Milly Xiang is a VP Analyst in the Emerging Technologies and Trends team, based in Gartner's Beijing office. In her role, Ms. Xiang focuses primarily provide insights and guidance to product leaders in technology and service providers, on emerging technologies and trends in domain areas relevant to IoT and sustainability in Smart Cities, Smart Buildings and Industrial settings. She also serves as a key thought leader for these research topics in Asia. Ms.Xiang helps technology vendors with their Smart City, Smart Building and sustainability efforts and explore opportunities of emerging technologies. Finally, she constantly engage with end user organizations, helping them shape strategies around sustainable IT, identify use case and architectural roadmap and vendor assessment in areas of IoT, smart cities and smart buildings.

Previous experience

Prior to Gartner, Ms. Xiang had 17 years' experience in providing research and consulting on topics including Internet of Things, telecommunications, enterprise mobility, cloud, big data, channel strategies and network infrastructure.

Ms. Xiang managed the telecom and IoT research team in IDC China, and led the team to build up IDC China's Internet of Thing research from ground up. In addition to syndicated researches, she involved in custom researches for various players in the telecom and IoT ecosystem in China (modules/devices, connectivity, IoT platform, gateway, analytics, professional service, cloud service, web 2.0, etc.), to support them with identifying addressable market, prioritizing investment and resources, defining business models, bench marking their peers, searching for partnerships/alliances, building up go-to-market strategies, etc.

Professional background

IDC, Associate Research Director, 17 years

Areas of coverage

  • Craft World-Class Product Strategies

  • Emerging Technologies and Trends Impact on Products and Services

  • Government Technology Insights

  • Create Tech Solutions for the Government Industry

  • Establish Strategic Business Leadership

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Top Issues That I Help Clients Address

01

IoT Technologies, Architecture and Ecosystem

02

Smart City IoT Use Cases and Vendor Landscape

03

Smart Building IoT Use Cases and Vendor Landscape

04

Digital Technologies' Impact on Sustainability

05

Emerging technologies and trends