Gartner Expert

Neha Kumar

Sr Director, Advisory

Neha Kumar is a Senior Director, Advisory in the CIO research group at Gartner, with an expertise in translating research insights into actionable advice. She helps Technology Executives (CIOs, CDOs, CTOs and others) make informed decisions on digital transformation to achieve successful business outcomes.

The key areas where Ms Kumar can be your go-to-expert are IT operating model, democratized digital delivery, fusion teams, talent management, and designing the technology strategy. She also works with clients to help them present their strategy to the board and select metrics to demonstrate the business value of IT.

Before moving to CIO research, Ms Kumar has advised CISOs on presenting cybersecurity to the board, as well as Heads of Infrastructure on their cloud and DevOps strategies.

Before joining advisory, Ms. Kumar worked with Gartner's Research team as a Senior Research Analyst for 3 years, covering a range of topics including DCIM (data center infrastructure management), IT orchestration and automation, and mobile app development platforms.

Previous experience

Prior to joining Gartner, Ms. Kumar was a part of the product management team at Schneider Electric, responsible for infrastructure product lines including DCIM, power, cooling, access and environment sensors.

Professional background

Gartner, Research, 3 years

Schneider Electric, Product Management, 5 years

Areas of coverage
  • CIO Innovation Leadership

  • CIO Leadership of People, Culture and Change

  • CIO Impact on Strategy and Execution

  • CIO Management of Technology Finance, Risk and Value

  • CIO Executive Leadership Development

Education

M.B.A., Information Technology and Marketing

Bachelor of Technology, Electronics and Telecommunication

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Top Issues That I Help Clients Address

01

The IT Operating model for Democratized Digital Delivery

02

Digital Talent Management and Strategic Workforce Planning

03

Using Outcome-driven Metrics to Communicate Business Value of IT

04

Advancing Digital Dexterity Across Executive Leadership

05

Presenting Digital Strategy To The Board