Gartner Expert

Quintin Casper

Principal Analyst

Salesforce, Tableau, MuleSoft, & Workday Pricing Analysis, Agnostic-SaaS Contract Negotiations, SaaS MSA/SLA terms and conditions.

Sourcing, Procurement, & Vendor Management group

Previous experience

Worked with Minuteman III ICBM Nuclear Warheads.

Professional background

US Air Force, Response Force Leader/Flight Security Controller, 5 years

Areas of coverage

  • IT Contracts Negotiations

Education

Shawnee State University

BA Sociology

Double Minor: Social Work, Criminology

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Top Issues That I Help Clients Address

01

Salesforce Pricing, Ts&Cs, Negotiations, Proposal Review

02

Workday Pricing, Ts&Cs, Negotiations, Proposal Review

03

MuleSoft Pricing, Ts&Cs, Negotiations, Proposal Review

04

SaaS contract negotiation best practices

05

SaaS MSA/SLA Terms and Conditions (Vendor & Product Agnostic Review)

Latest research and insights

Purchase Research

Tool: Critical Terms to Negotiate in Your SaaS Contracts

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Premium Research

Quick Answer: What Customers Should Expect From the Salesforce Acquisition of Informatica

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Purchase Research

How to Reduce SaaS Support Costs

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