Robert Potts is a highly experienced healthcare provider and payer research analyst who is committed to advancing stability, growth, and digital transformation in the ever-evolving healthcare market. With his extensive knowledge and expertise in the healthcare industry, he focuses on researching and developing enterprise and point-of-care technologies and solutions.
His research agenda includes a wide range of healthcare solutions such as revenue cycle management (RCM), practice management software (PMS), provider administration, provider credentialing, payer contracting, real-time claims adjudication, patient access, payer and provider communications and collaboration, price transparency, virtual care, clearinghouses, remote patient monitoring, and autonomous clinical coding.
Mr. Potts has also served in various healthcare IT roles, including project management, program management, product management, provider contracting and credentialing, support operations, vendor management, revenue cycle management, and implementations, and has led several high-profile teams.
In addition to his extensive healthcare experience, Mr. Potts has held several positions in the mortgage and transportation industries, including loan originator, loan processor, loan underwriter, driver dispatcher, load pricing analyst, and load procurement.
Amwell, Director of Support Operations and Revenue Cycle, 7 years
Availity, Product Manager, 10 years
Synapticure, Head of Telemedicine Operations and Revenue Cycle, 1 years
Healthcare Provider, Payer and Life Science Industries Ecosystem
Healthcare Provider Technology Insights
Create Tech Solutions for the Healthcare Provider Industry
Bachelors in Business Administration (Transportation & Logistics)
Project Management Professional (PMP)
Certified Scrum Master
Pragmatic Marketing Certified
Certified in Transportation and Logistics
U.S. Healthcare System optimization, future technology needs and vendors for next-generation revenue cycle management (RCM), virtual care, clearinghouses and patient access software.
Emerging technologies and vendors that improved collaboration between U.S. healthcare payers and providers.
U.S. Modernization of revenue cycle systems to achieve transformational goals.
Helping U.S. healthcare delivery organizations comply with federal and state regulations in areas like the No Surprise Act, Hospital Price Transparency, CMS mandates, and consumer price transparency.
Helping U.S. healthcare delivery organizations understand the impacts and considerations of payviders, such as Amazon, Google, and Walmart, on their business and technology strategies.