Gartner Expert

Roger Benn

Sr Director Analyst

Roger Benn is a healthcare provider analyst and researcher. His research agenda includes: Healthcare Provider Administration, US Healthcare Payer and Value-Based Care.

Roger focuses specifically in the areas of

Healthcare Provider-

Cost Administration

- Tech to improve

- Macroview of recession challenges

Value-Based Programs (VBP)

- Care & Analytics

- Accountable Care Organizations

- Clinically Integrated Network

- Technology to support next generation VBP

Population health means for providers

Provider Enterprise Resource Planning (ERP)

- Tying into procurement Scheduling

- Vendor

Previous experience

Former Chief Technology Officer (CTO) in Higher Education and Chief Information Officer (CIO) in Healthcare.

Led health insurance payer strategy in population health clinical data strategy tying in: Aggregation Tools, HEDIS, Quality Improvement, Care Management, and Regional Health Information Organizations/Qualified Entities/Health Information Exchanges.

Roer is a seasoned Technology and Operations leader experienced in various industries spanning: health insurance, higher education, healthcare, municipal government, non-profit, and business to business sales.

Implemented cost saving program that incorporated succession planning system preparing for right-sizing of technology departments in order to maximize value

Led interdisciplinary teams including: department managers, programmers, financial & clinical analysts, academic support specialists, and various other technology professionals, providing training, mentoring, and evaluations that improved team performance

& Designed and implemented technology solutions that improved productivity/service, including: Health Information Exchange, Electronic Record Programs/Campus Management System, Electronic Health Records, Health Care Information System, Enterprise Resource Planning Software, Online Learning Management Systems, Network Selection and Installation, Phone System Selection and Installation, and Customer Satisfaction & Service Enhancement Programs

Strategic & Operational Planning and Leadership, Team Leadership, Process Change Management, Information Technology Strategy, HIPAA, ITCG, Auditing, Technology Selection & Integration, Senior Management Collaborations, Best Practices Initiative, Capital Planning, Stakeholder Relations, Quality Improvement/Assurance, Training and Development, Contract Negotiations, Staff Recruitment & Hiring, and Succession Planning.

Professional background

Crouse Health System/Crouse Medical Practice, Integrated/Information Technology Director, 2 years

Excellus BlueCross BlueShield, Population Health Engagement, Clinical Data Strategy & VBP Director, 6 years

The Bonadio Group, Enterprise Risk Management, Manager, 2 years

Areas of coverage
  • Healthcare and Life Science Digital Optimization and Modernization

  • Healthcare Provider, Payer and Life Science Industries Ecosystem

Education

Medaille University, Non-Profit Management

Cazenovia College, Human Services Management

Western Governors University, Information Technology Management

Read More Read Less

Top Issues That I Help Clients Address

01

Population Health Engagement Tools

02

Care Management Tools

03

Integration of Technology with Payers and Provider Organizations

04

Electronic Health Record Optimization

05

Care Cost Administration