Gartner Expert

Sarah Gilchrist

Director Analyst

Sarah Gilchrist advises clients on demand and supply planning, Sales and Operations Planning (S&OP), sales and Operations Execution (S&OE) and customer collaboration in the supply chain space. She also covers Supply Chain Planning organizational design and technology adoption. Dr Gilchrist brings more than 10 years of operational, hands-on experience in Supply Chain in FMCG companies to her role at Gartner.

Previous experience

Prior to joining Gartner, Dr Gilchrist held various management roles in demand and supply planning in FMCG, blue chip companies, mainly in operational settings. She also spent 3 years in a manufacturing environment where she managed both packaging and logistics operations. As well as industry experience, Dr Gilchrist worked as a consultant for 4 years at PwC within their mergers and acquisitions team supporting corporate and private equity clients on operational due diligence, carve out and cost reduction projects.

Professional background

Diageo, Customer Supply Manager, Operations Manager, Planning Manager, 8 years

Proctor & Gamble, Demand Planning and Customization Team Leader, 3 years

PwC, M&A Consultant, 4 years

Areas of coverage
  • Supply Chain Planning

Education

PhD, Geography, University of Edinburgh

MSc, Geography, University of London

BSc, Geography, University of Edinburgh

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Top Issues That I Help Clients Address

01

S&OP / S&OE

02

Demand Planning

03

Supply Planning

04

Customer Collaboration

05

Supply Chain Planning Organizational Design