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Gartner Expert
Sarah James
Sr Director Analyst
Sarah is a Senior Research Director in Gartner's CDAO practice where she focuses on topics at the intersection of data and human behaviour - including CDAO impact and influence, data-driven culture development, bringing people along on the data journey, self development, effective delivery, neurodiversity, and more.
Previous experience
A growth-focused data leader and business transformation expert with an outstanding record of disrupting legacy thinking, maximising data literacy, driving data strategy, implementing cultural change, and building data-driven functions from the ground up. Skilled in building the end-to-end process of turning complex, high volume data sources into meaningful and actionable insight and value for the business, empowering senior leadership to inform and drive strategy. An empathetic leader & coach, who builds, empowers and mentors highly motivated teams, in fast-paced, delivery-focused environments, including guiding them through periods of significant change and transformation.
Professional background
Accenture, Digital Strategy Manager, Accenture Analytics, 2 years
Blue Prism, Head of Data & Customer Analytics, 2 years
British Gas, Smart Insight & Analytics Manager, 7 years
Areas of coverage
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Gartner Research Board for Global Chief Data and Analytics Officers
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Executive Leadership: Executive Transitions (Retired)
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Executive Leadership: Data and Analytics (Retired)
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Executive Leadership: Executive Communications (Retired)
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Executive Leadership: Leadership Dynamics and Communications
Education
Bsc.(hons) Mathematics - University of Leeds
Top Issues That I Help Clients Address
CDAO impact and influence
Data-driven culture development
Data strategy
Executive coaching
Data literacy