Gartner Expert

Swagatam Basu

Sr Director, Research

Swagatam Basu is a Senior Director, Research in Gartner's HR Practice. He covers various topics such as leader and manager effectiveness, employee productivity, and employee experience. His core focus is on leader and manager effectiveness and has been involved in this space sine 2017. Some of his key research in this area includes the Connector Manager research and the latest HR practice strategic research on manager effectiveness.

He specializes in leading research initiatives that include extensive quantitative analysis, structured and unstructured data mining and predictive modeling. He and his team have won the Gartner's annual award for content excellence in the quantitative analytics and data science categories twice- in 2022 for CEO Talent Champions and in 2019 for Talent IQ.

Previous experience

Before joining Gartner, Swagatam has worked in enterprise architecture and software application design in the financial services industry.

Professional background

Bank of New York Mellon, Associate Program Manager, 1 years

Infosys, Systems Engineer, 4 years

Areas of coverage
  • Employee Experience

  • Leader and Manager Effectiveness

Education

MBA, Marketing and Business Analytics, Great Lakes Institute of Management

B.Tech, Electronics and Instrumentation Engineering, Heritage Institute of Technology

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Top Issues That I Help Clients Address

01

Leader and Manager Effectiveness

02

Connector Manager

03

Employee Value Proposition (EVP)

04

Employee Productivity

05

Hybrid Work