Tom serves as an integral member of Gartner's IT Sourcing, Procurement & Vendor Management research practice, with a specialized focus on infrastructure services. Tom is deeply involved in researching IT services sourcing strategies, service desk outsourcing, and ServiceNow implementation and consulting services.
F.C. Tucker Company, Transaction Analyst, 2 years
Insight Global, Account Manager (IT Services), 2 years
IT Contracts Negotiations
IT Sourcing Strategy Development and Execution
MS, DePaul University
BS, Purdue University
Outsourced Digital Workplace Services
Service Desk Outsourcing
Contract Negotiations
Public Cloud IT Transformation Services