Tom serves as an integral member of Gartner's IT Sourcing, Procurement & Vendor Management research practice, with a specialized focus on infrastructure services. Tom is deeply involved in researching IT cloud and infrastructure sourcing strategies, service desk outsourcing, and ServiceNow implementation and consulting services.
F.C. Tucker Company, Transaction Analyst, 2 years
Insight Global, Account Manager (IT Services), 1 years
IT Contracts Negotiations
IT Sourcing Strategy Development and Execution
MS, DePaul University
BS, Purdue University
Outsourced Digital Workplace Services
Service Desk Outsourcing
Contract Negotiations
Public Cloud IT Transformation Services