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Gartner Expert
Tsuyoshi Ebina
VP Analyst, KI Leader
Tsuyoshi Ebina is a Vice President at Gartner, where Mr. Ebina covers sourcing and IT services. Key areas of research for him are strategies for IT services sourcing and software and contract negotiations.
His recent research includes recommendation on how to evauate the proposals and performance of consulting vendors, how to work with outsourcers to utilize GenAI, and the impact of geopolitical risk on software and cloud contracts. He also delivers the analysis of IT services (especially consulting services) providers in the Japanese market, such as Accenture.
Previous experience
In his previous position with Gartner, Mr. Ebina was a marketer of business applications and a business/IT consultant. Prior to joining Gartner, he worked for a global ERP vendor and a consulting firm in Tokyo. Mr. Ebina is knowledgeable about the IT industry from both vendors' and customers' perspectives, because he has wide experience in service deployments at IT vendors and BPR projects at customers' sites.
Professional background
BearingPoint, Senior Consultant, 2 years
Oracle Japan, Product Manager, 10 years
Areas of coverage
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IT Contracts Negotiations
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Sourcing, Procurement and Vendor Management Leaders in Japan
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IT Vendor Portfolio Management
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IT Sourcing, Procurement and Vendor Management Operating Model
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IT Sourcing Strategy Development and Execution
Education
M.B.A., Hitotsubashi University, 2008
Waseda University, 1998
Top Issues That I Help Clients Address
What are best approaches contract negotiation, terms and pricing with software vendors?
How to integrate disruptive trends like AI into services sourcing?
How to assess, manage and mitigate vendor risks to minimize vendor-related threats?
How to build a flexible sourcing strategy that can adapt to evolving business needs?
How do service providers compete in each service segment in Japan?