Client Story

Empowering Growth Through Product Strategy

Bangunindo Teknusa Jaya transitioned from project-based services to scalable data management products, partnering with Gartner to clarify product vision, enhance market positioning, and drive product strategy.

Mission-critical priority

As Bangunindo Teknusa Jaya shifted its core business from project delivery to product innovation, leadership recognized the need for expert guidance to avoid common pitfalls and accelerate growth. The company’s goals were to:

  • Define a compelling and differentiated product vision
  • Benchmark team maturity and operational efficiency against industry standards
  • Establish a repeatable, scalable business model for sustainable revenue growth

How Gartner helped

Gartner provided a multi-faceted engagement, including:

  • Strategic Advisory: Direct access to Gartner analysts for ongoing guidance on product vision, go-to-market strategy, and competitive differentiation.
  • Research & Self-Assessment: Utilization of Gartner’s proprietary research, business model benchmarking, and team maturity frameworks to identify strengths and address gaps.
  • Peer Networking: Participation in industry conferences and peer case studies, enabling Bangunindo’s leadership to learn from global best practices and avoid costly missteps.

Business impact

The collaboration with Gartner delivered measurable results:

  • Faster, Better Decisions: Bangunindo’s leadership accelerated critical decisions, enabling a seamless shift from project-based to product-centric operations.
  • Operational Efficiency: Product team costs were reduced to 12.5% of revenue, while annual product revenue surpassed $2 million USD—a significant milestone for the company.
  • Stronger Market Position: Gartner’s insights empowered Bangunindo to build products with greater market fit and confidence, resulting in tangible business growth and a clear competitive edge.
Industry

Industry

Technology & IT Services


Revenue

Revenue

$7 Million (USD)


Employees

Employees

130

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