Agentic AI is likely the most hyped technology in enterprise IT, but its long-term potential is still just as real.
In this episode of Gartner ThinkCast, Distinguished VP Analyst Rajesh Kandaswamy breaks down the 2026 Hype Cycle for Agentic AI — what it is, why it matters, and how leaders can separate real opportunity from market noise. From rising investment interest to the challenges of governance, integration and scale, this conversation unpacks where organizations are today — and what comes next.
You’ll learn:
What the Hype Cycle Really Shows
How Gartner Measures Hype vs. Reality
Why Agentic AI Is at Peak Hype
Governance, Risk and “Agent Washing”
What Comes Next and How to Prepare
Finding Use Cases That Actually Deliver Value
Recommended Reading and Outro
Rajesh Kandaswamy | Distinguished VP Analyst
Rajesh Kandaswamy is a Distinguished VP, Analyst in the global CIO practice at Gartner. His research focus is artificial intelligence (including generative AI), especially business strategy, technology strategy, AI strategy (including approaches such as "AI First"), business case development, portfolio management, AI ecosystems, AI agents, innovation, technology landscape, emerging technologies, best practices, and value creation. He also advices CIOs on technology strategy, technology's impact on business models, and uncovering value from both strategic and emerging technologies. Rajesh advices CIOs, C-suite executives and other IT leaders across industries. He often presents to executives on this topic at conferences and other forums. Rajesh Kandaswamy's prior roles at Gartner included being Gartner Fellow and Chief of Research.
Hosted by: Karen Lockhart
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