These predictions trace how AI is influencing business systems and decisions, often under the radar.
These predictions trace how AI is influencing business systems and decisions, often under the radar.
By Daryl Plummer | November 14, 2025
AI is no longer a future-facing concept. It’s already embedded in the systems, decisions and strategies that shape business. Yet many leaders still underestimate how quickly and subtly these shifts are unfolding.
The Gartner top strategic predictions for 2026 and beyond spotlight the undercurrents of AI-driven transformation. First presented at Gartner IT Symposium/Xpo™ 2025, these predictions offer a forward-looking view of how AI is influencing business decisions, operations and strategy — and why leaders need a sharper lens to see what’s coming.
These aren’t just trends — they’re inflection points. The challenge is to be aware they are happening, and then to know which to lean into and which to guard against. Gartner clients have access to insights around all 10 predictions. A sampling of five are here.
Prediction: Through 2026, atrophy of critical-thinking skills, due to GenAI use, will push 50% of global organizations to require “AI-free” skills assessments.
As automation accelerates, the ability to think independently and creatively will become both increasingly rare — and increasingly valuable.
Prediction: By 2027, 35% of countries will be locked into region-specific AI platforms using proprietary contextual data.
Sovereign AI is no longer a concept — it’s a competitive lever. The lines between governments and vendors are blurring, and the implications stretch far beyond tech. Once locked in, getting out won’t be easy.
Prediction: By 2028, 90% of B2B buying will be AI agent intermediated, pushing over $15 trillion of B2B spend through AI agent exchanges.
Procurement is being reprogrammed, not by policy but by invisible agents. Traditional search engine optimization (SEO) and pay-per-click (PPC) will give way to agent engine optimization. Products will need to be machine-readable, and procurement will shift to efficient, autonomous machine-to-machine transactions.
Prediction: By the end of 2026, “death by AI” legal claims will exceed 2,000 due to insufficient AI risk guardrails.
Black box systems — AI models whose decision-making processes are opaque or difficult to interpret — can misfire, especially in high-stakes sectors like healthcare, finance and public safety. Explainability, ethical design and clean data will become non-negotiable.
Prediction: Through 2027, GenAI and AI agent use will create the first true challenge to mainstream productivity tools in 35 years, prompting a $58 billion market shake-up.
A $58 billion shockwave is coming. New vendors will emerge, new formats will take hold, and value will shift to agentive experiences. The future of work won’t be typed — it will be prompted.
The Gartner annual strategic predictions identify 10 emerging trends that signal where disruption is accelerating across business, technology and operations. These trends are based on observable signals and Gartner experts’ insight into how organizations are adapting.
The Gartner top strategic predictions highlight areas where decision making, talent strategies, procurement models and governance frameworks are being redefined — by forces including AI agents, sovereign platforms and automation. Understanding these shifts helps leaders anticipate risk and opportunity, and in turn stay competitive.
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