easyJet sought to enhance IT reliability and streamline processes by adopting a Dynamic Sourcing approach. Deployed alongside a Change Programme aimed to foster innovation and improve the organizational structure, easyJet aims to become more customer-centric and competitive, with technology at its core.
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Client Story
easyJet’s Dynamic Sourcing and Change Programme: Elevating Operational Excellence
Mission-critical priority
easyJet's mission is to make ”low-cost travel easy.” The easyJet IT transformation journey was kickstarted with the aim of simplifying and automating its IT infrastructure. This would streamline IT services and start shifting from a project- to a product-based organization.
How Gartner Consulting helped
easyJet teamed up with Gartner Consulting who ensured partners understood their transformation goals centered on simplification, automation and optimization. Gartner's expertise also guided organizational changes as easyJet shifted from a project- to a product-based structure. Gartner's support extended to the Change Programme, improving organizational structure and skill development.
Business impact
The business impacts of easyJet's collaboration with Gartner Consulting were aimed at maximizing returns on technology investments, automating IT operations for reliability, and maintaining competitiveness and collaboration in the industry.
Industry
Airline
Revenue
£5.7B
Employees
13,000
Related Gartner resources
Tool: Request for Solution Template for Dynamic Sourcing Deals
Dynamic Sourcing: Follow These 5 Steps to Rapidly Engage a Prequalified Provider
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Apply a Dynamic Sourcing Strategy for IT Services to Support Digital Initiatives
Tool: Vendor Evaluation Model for Dynamic Sourcing (Deals in 90 Days or Less)
Dynamic Sourcing: How to Negotiate a Complex Managed Service and Solution Deal in 90 Days or Less
