Only Gartner Consulting is fully integrated with our research, experts, tools and conferences to take industry-leading insight and turn it into customized action plans.
Our recommendations are free from the influence of IT vendors and integrators, allowing you to decide confidently — even under the most intense scrutiny.
Our expertise provides actionable, objective insight you — and your stakeholders — can trust.
Digital disrupts. We help you transform and unlock growth by rethinking how digital technologies can enable business outcomes — such as new revenue streams, enhanced customer/citizen and employee experiences or simply driving efficiencies. We design digital and IT strategies; operating and technology models that enable that strategy; and talent and culture programs that deliver real change.
An example of the value we deliver: revenue growth of $1 billion across key markets as a result of the introduction of a new marketplace platform
Whether the objective is to deliver greater levels of customer/citizen-value, to fail fast and accelerate time to market, or to deliver a profit-center-style contribution to growth, we work with you to help design and adopt product-centric models. We cover the end-to-end journey — everything from product strategy and agile transformation to ways of working and product mindset acceleration.
An example of the value we deliver: a 40% increase in output per investment dollar delivered by moving to a product-centric model
More and more organizations are actively experimenting with the transformative power of GenAI. We collaborate with you to integrate GenAI into business strategy. Our comprehensive approach covers the full spectrum — from understanding GenAI basics to deploying and scaling GenAI use cases and models. This allows organizations to innovate faster, deliver highly personalized experiences and drive operational efficiency.
An example of the value we deliver: a 22% increase in first-call resolution performance of an IT service desk after agents were provided an AI-enabled knowledge base
As organizations modernize, automate and resolve technical debt, a hybrid cloud future is emerging. It’s complex and it’s costly. We help you accelerate your cloud transformation, achieve scalability and optimize cloud costs. We cover everything from multicloud strategies, migration planning and blueprinting, utilizing cloud-based data to manage financials, to operating models, enterprisewide governance and optimizing application portfolios in lockstep with cloud migration.
An example of the value we deliver: a 60% rationalization of existing applications through the design of an architecture blueprint
Our mission is to help our clients generate value from the investment they make in ERP platforms like SAP S/4HANA today, and sustain that value tomorrow. We work with you to migrate aging ERP systems and use this as an opportunity to transform how you run your business — redesigning operating models or automating and maturing business processes, for example. We see this not as an IT program, but rather an enterprisewide transformation opportunity.
An example of the value we deliver: 32 legacy ERP systems integrated into a single solution for 20,000 users, saving time and money
The traditional RFI/RFP process is no longer optimal to meet the pace of transformation required in today’s competitive and complex business environment. Gartner Consulting drives faster, more competitive deals. We help you accelerate the time to design the best solution and contract the ideal vendor, while creating a binding collaboration that delivers measurable business outcomes. For us, it’s all about driving competitiveness and speed to ensure your success.
An example of the value we deliver: a pivot to outcome-based pricing for 13 digital workplace vendors valued at more than $100 million, resulting in cost savings of 40%
We help you eliminate the need for immediate, short-term cost-cutting decisions and pivot investments to those areas that generate the greatest business impact, through a strategic data-driven program to establish a sustainable technology cost structure and a continuous cost optimization discipline. We do this not just for IT, but for technology across the organization. This means we help you enable enterprisewide growth, value and opportunity over time.
An example of the value we deliver: cost savings of 20% ($200 million) identified on an annual IT infrastructure cost base of $1 billion
In a world where technology is advancing more than at any point in the previous 20+ years, cybersecurity and resilience have never been more important. We help our clients improve their overall security postures and strategies, modernize their ways of working, conduct threat assessments, and prioritize what to accelerate and where to invest to improve cybersecurity and enable resilience.
An example of the value we deliver: a pivot to a business- and risk-based cybersecurity function, increasing overall NIST CSF maturity +.5 points over three years while scaling cyber defenses globally
We believe the role of data and analytics is to equip businesses, their leaders and their employees to make better decisions. We help you accelerate the unlocking of value from data and analytics through comprehensive data strategies, data architecture, data-centered operating models, robust governance and management of data, and the scaling of analytics.
An example of the value we deliver: an increase of ~4% ($150 million) in operating margin as a result of a DA&AI strategy
