Gartner Research

PLG Actions and Attributes That Set Apart Providers Outperforming the Competition

PLG providers with 25% of fully automated sales outperform their competition.

Analyst(s): Jeff Chamberlain, David Yockelson, Eric Trenk

Product leaders looking to improve the performance of their PLG initiatives are faced with many options spanning product changes, process improvements and supporting technology. Recent Gartner research has uncovered the PLG actions and attributes that differentiate more successful providers.

To leverage PLG trends to improve user and buyer adoption, product leaders must:

  • Implement key product and sales attributes
  • Implement key pricing
  • Track metrics including time to initial value and revenue retention

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Leverage PLG trends.

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