Published: 14 October 2025
Summary
Service-centric applications leaders evaluating cloud ERP should focus on how solution capabilities address operational efficiency, regulatory compliance, and innovation needs specific to their industry and size. Use this research to evaluate vendor offerings against typical use cases and create a shortlist that matches the needs of your service-centric business.
Included in Full Research
Strategic Planning Assumptions
- Certinia
- Microsoft (Business Central)
- Microsoft (Dynamics 365)
- Oracle (Fusion Cloud ERP)
- Oracle (NetSuite)
- Sage
- SAP (Business ByDesign)
- SAP (Cloud ERP)
- Workday
- Financial Management
- Order-to-Cash
- Worker Management
- Source-to-Pay
- Sustainability
- Extended Planning and Analysis
- Modular/Composable Architecture
- Advanced Technology
- Complex Corporate Requirements
- Support/SI/Methodology
- Geographic Coverage
- Lower-Midsize Enterprises
- Upper-Midsize Enterprises
- Large Enterprises
- Global Enterprises
Critical Capabilities Methodology