Thank you for purchasing a License to Gartner insights. We've created this Gartner Usage Policy (formerly the Usage Guidelines for Gartner Services) especially for you, the Licensed User. By continuing to use and access this website, you agree to this new title. Through easy-to-understand rules and practical scenarios, the Gartner Usage Policy is intended to help you use the Gartner Products and Services within your contractual entitlements; and also get the most value from your Gartner relationship. For the purpose of this policy and all agreements incorporating it by reference, Services means the Gartner content and related support (“Product”). For the avoidance of doubt, the terms Services and Products are used interchangeably.
This Gartner Usage Policy is intended to address the following areas:
- Content for Internal Use (within your company)
- Content for External Use (outside your company)
- Inquiry
- Usernames & Passwords
Baseline License: This Gartner Usage Policy constitutes a baseline license that is generally applicable to Licensed Users who have purchased a subscription to Gartner Services. Where a specific Gartner product offering includes entitlements that are different from the baseline license (i.e., additional entitlements communicated in the Service Description or within the Content deliverable itself), the terms of that product offering will apply. Gartner reserves the right to periodically update this Gartner Usage Policy.
Product Specific Usage: As the Gartner product portfolio continues to expand, even baseline usage parameters may slightly vary by the type of Service the client has purchased. If a Licensed User is unclear as to how a usage parameter in this Gartner Usage Policy applies to the Service they have purchased, they should contact their Account Representative for further guidance.
Monitoring of Usage: Please note that Gartner monitors activity on our web site, including use of our Services by Licensed Users. If we see indications that a Licensed User is using our Services in a way that is inconsistent with this Gartner Usage Policy, we may limit or disable access to Gartner content for Licensed User(s) and/or investigate your use of the Services, including requiring production of information to validate that the Services are being used within your contractual entitlement. In the event of a company’s non-compliance with this Policy, Gartner will issue notice of such non-compliance to your company. Following receipt of such notice, your company will have 5 business days to correct the non-compliance. Failure to do so may result in protective action by Gartner, up to and including termination of Service. In the event your company fails to correct the non-compliance, Gartner reserves the right at its sole discretion to either terminate (or limit access to) the Services or terminate the Service Agreement in its entirety. As it relates to use or indication of automation, regardless of the technical means used, Gartner further reserves the right at its sole discretion to immediately disable the impacted Licensed User(s)' license(s) until the concern is addressed with the client. If you wish to view the practical scenarios, you may do so at Gartner Usage Policy. Gartner reserves the right to periodically update the practical scenarios to address client feedback and business needs. For any questions, contact usageguidance@gartner.com.
Updated as of Janaury 2026
