Corrections 2026

A listing of corrections, errors and omissions.

Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

29 January 2026
Market Guide for AI Site Reliability Engineering Tooling (G00836089) has been republished to update NeuBird’s product name to Hawkeye. An updated version is now available on gartner.com.

28 January 2026
Tool: Value Scenario Template (G00846126) has been republished to update the Value Scenario Tool. An revised version of this document is now available on gartner.com.

Toolkit: Fusion Team Maturity Model (G00842688) has been republished. A new tool, Understanding Fusion Team Maturity, has been added and a recommended resources slide included in the Actions to Improve Fusion Team Maturity tool. An updated version is now available on gartner.com.

Forecast Analysis: CRM Marketing and Cross CRM Software, Worldwide, 2025 (G00840912) has been republished to correct the data for revenue data solutions and voice of the customer in Table 6. An updated version of this document is now available on gartner.com.

Market Guide for Warehouse Labor Optimization and Management Systems (G00841465) has been republished. In Table 2 and the vendor profile section, we corrected the company name for Rebus and its product, Rebus Labor Management and Analytics (LMS). An updated version is now available on gartner.com.

Tool: Assess the Right Vendor for Warehouse Labor Optimization and Management Systems (G00844116) has been republished. In the downloadable tool, we corrected the company name for Rebus and its product, Rebus Labor Management and Analytics (LMS). An updated version is now available on gartner.com.

27 January 2026
Replace CX KPIs With Customer Performance Standards (G00843501) has been republished under this new title, following additional internal review. The content has been revised throughout. An updated version is now available on gartner.com.

23 January 2026
Tapestry Predicts: Navigating Trust, Leadership, and Identity in the Age of Intelligence (G00843505) was updated to correct a mismatched Strategic Planning Assumption at the top of the document with its expanded version in the body text. The revised document is now available on gartner.com.

Customer Performance Standards Replace Traditional CX KPIs (G00843501) was inadvertently published and will be available again after it has undergone additional internal review.

22 January 2026
Benchmarking Last-Mile Fulfillment and Return Offerings of North American Retailers (G00838164) has been republished to include the CTAs for two PPT attachments, so that it more accurately reflects the content. An updated version is now available on gartner.com.

17 January 2026 
Part One: The New Agentic AI Operating Model (G00843398) has been republished. We updated the language around Gartner’s agentic AI operating model and the role of “agent stewards.” We also updated the strategic planning assumption and Figure 1. An updated version is now available on gartner.com.

16 January 2026 
Emerging Technologies Adoption Radar, 2026 (G00836553) has been republished to correct the definition for the “automated moving target defense (AMTD)” technology in Table 2. An updated version of the document is now available on gartner.com.

How to Build and Manage Data Products (G00843188) has been republished to correct the datapoint about percentage of CDAOs that have already deployed data products, in the 'How to Execute' section. An updated version of this document is now available on gartner.com.

15 January 2026 
How to Transform Software Engineering Culture for the Agentic AI Era (G00842307) has been republished to add in the correct Figure 3. An updated version is now available on gartner.com.

Cybersecurity Trend: AI and Cyber Resilience Redefine the CISO’s Remit (G00840677) has been republished because it was originally published before its intended date and contained a typographical error. The corrected version is now available on Gartner.com.

Sovereign AI: Infrastructure Strategies for a Multipolar World (G00841718) has been republished. The Market Situation section was updated to revise the verbiage around Nebius and a company it partners with. The corrected version is now available on Gartner.com.

14 January 2026 
Market Guide for Microsoft 365 Governance Tools (G00837071 has been republished. In Table 1 we corrected the company names for atwork and Powell. An updated version is now available on gartner.com.

Cybersecurity Trend: AI and Cyber Resilience Redefine the CISO’s Remit (G00840677) has been republished because it was originally published before its intended date and contained a typographical error. The corrected version is now available on Gartner.com.

13 January 2026
AI Score for AI Leaders (G00842332) has been republished to update Figure 1 and include a launch button for the AI Score for AI Leaders tool. The revised document is now available on gartner.com.

8 January 2026 
Case Examples and Trends in Product and Service Innovation in Banking and Investment Services (G00842443) has been republished to include the Bank of Jiujiang use case example. The revised document is now available on gartner.com.

6 January 2026
Magic Quadrant for Endpoint Management Tools (G00825650) was republished on 5 January. The Honorable Mentions section was updated to correctly state the inclusion criteria that Aagon did not meet. ManageEngine’s profile was also updated to provide details on its recently released extensible framework. An updated version of the document is now available on

5 January 2026
Market Guide for Outsourced Managed Security Services (G00837548) has been republished to correct the company name Ackcent in Table 1. An updated version is now available on gartner.com.

2 January 2026
Reduce Your IAM Attack Surface Using Visibility, Observability, and Remediation (G00783431) has been republished to correct a vendor name in Figure 3, specifically BalkinID updated to BalkanID. Several other vendor names have been amended in line with our company name policy. An updated version of the document is now available on gartner.com

4 Ways Effective CAEs Stay Well-Informed and Risk-Oriented (G00843231) published prematurely. It will be available on 10 February 2026.

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