Corrections 2025

Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

8 September 2025
Market Guide for Digital Adoption Platforms (G00827465) has been republished. The Market Growth section has been updated to accurately reflect Gartner's estimate of 2024 DAP market revenue, which is $1.042 billion.

Magic Quadrant for Contact Center as a Service (G00826569) has been republished to update the Genesys' native WFM functionality caution bullet in two places to provide a more accurate characterization of clients' experiences with the offering. An updated version of this document is now available on Gartner.com.

5 September 2025
Hype Cycle for Midsize Enterprises, 2025 (G00833100) was updated to replace the “Knowledge Graphs” profile. A contextualized version had inadvertently been used. An updated version of the document is now available on gartner.com.

2 September 2025
Tool: Recruiting SLA Template (G00829114) was prematurely published and has now been republished with its latest updates.

Hype Cycle for Digital Workplace Applications, 2025 (G00831666) was was updated to replace the “Multimodal Generative AI” profile. A contextualized version had inadvertently been used. An updated version of the document is now available on gartner.com.

28 August 2025
Tool: Digital Commerce Technology Vendor Guide, 2025 (G00835707) has been republished to correct the name of Comviva's payment gateway and processor product, Mobiquity One. An updated version is now available on gartner.com.

Forecast: Internet of Things, Endpoints and Communications, Worldwide, 2022-2032, 2Q25 Update (G00833921) was updated to correct an issue where 5G data was not displaying in the “Comm Summary” sheet in the Excel download. The pivot table and CSV files are unaffected. An updated version is now available on gartner.com.

26 August 2025
Achieve Scalable Productivity Gains With Touchless AI Supply Chain Forecasting (G00823017) was republished on 26 August. Figure 2 was corrected to reflect that the demand planning process is AI-based. An updated version of the document is now available on gartner.com.

Market Guide for User Authentication (G00837203) has been republished to correct Axiad’s product name to Axiad Conductor, and remove one Thales product that had previously merged with its OneWelcome Identity Platform. An updated version of the document is now available on gartner.com.

22 August 2025
Generative AI Use-Case Assessment for Life Sciences (G00836911) has been republished to add in missing graphics to Slides 4 and 5 in the Use-Case Assessment: Generative AI for Life Sciences PowerPoint attachment. An updated version is now available on gartner.com.

Insights for CMOs: 2025 U.S. Consumer Outlook by Generation (G00825128) was republished. Figures on slide 9 of the attached presentation were corrected to provide a more comprehensive definition of consumers who live in nontraditional households. An updated version of the document is now available on gartner.com.

21 August 2025
CIOs Must Use Data-Driven Insights to Unlock Growth (G00834578) has been republished to correct a data point in the Introduction. An updated version is now available on gartner.com.

Magic Quadrant for Analytics and Business Intelligence Platforms (G00822218) has been republished to provide more detail on why Spotfire was dropped from this year’s Magic Quadrant. An updated version is now available on gartner.com.

20 August 2025
Inquiry Analytics: IT End-User Topic and Vendor Mind Share, 2Q25 (G00833910) has been republished to correct Figure 1-1: Trendline Comparison in the "Dashboard" tab of the workbook attachment “IT_End-User_Topic_and_Vendor_Mind_Share_2Q25.” An updated version is now available on gartner.com.

19 August 2025
Case Study: Development-Focused Talent Reviews to Engage Leaders (G00828390) has been republished to change the title to "Driving Employee Growth Through Segment-Specific Talent Reviews." An updated version is now available on gartner.com.

13 August 2025
Tool: Framework for Prioritizing Finance Process Improvements (G00826477) has been republished to delete an irrelevant bullet point and update the subsequent graphic in the Prioritization Results tab of the tool. The revised document is now available on gartner.com.

12 August 2025
Market Guide for Microsoft Product Support Services (G00810029) has been republished to fix the website URL for Crayon in the Representative Providers section and the Vendor Identification Tool. An updated version of this document is now available on gartner.com.

Hype Cycle for Enterprise Architecture, 2025 (G00828316) has been republished to clarify the definition and details in the innovation profile for digital adoption patterns. An updated version of this document is now available on gartner.com.

8 August 2025
Adopt a CSCO Operating Scorecard That Aligns to Business Value (G00835175) was republished on 8 August. Figure 3 was updated to correctly match the listed enabler metrics with the given examples.  An updated version of the document is now available on gartner.com.

7 August 2025
Innovation Insight: Create a Service Operations Capability to Reduce Disruption (G00831659) has been republished to change BMC to BMC Helix in the Representative Providers section. An updated version of this document is now available on gartner.com.

Critical Capabilities for Sales Force Automation Platforms (G00822780) has been republished to correct the name of Creatio's AI agent. An updated version is now available on gartner.com.

Magic Quadrant for Public Cloud IT Transformation Services (G00823162) was republished on 7 August. The research was updated to correctly state Wipro’s PCITS revenue. An updated version of the document is now available on gartner.com.

Magic Quadrant for SaaS Management Platforms (G00822532) was republished on 7 August. Axonius’ vendor profile was updated to correctly reflect its privacy compliance status and to specify that the company is FedRAMP-authorized through Axonius Federal Systems. An updated version of the document is now available on gartner.com.

6 August 2025
Critical Capabilities for Cloud-Native Application Platforms (G00824520) was republished on 6 August. The Market Definition section was updated to properly reflect information about the cloud-native application platforms market. An updated version of the document is now available on gartner.com.

5 August 2025
Magic Quadrant for Public Cloud IT Transformation Services (G00823162) was republished on 5 August. The research was updated to correctly state HCLTech’s PCITS revenue. An updated version of the document is now available on gartner.com.

01 August 2025
Quick Answer: How Can State Government CIOs Address Medicaid Funding Cuts? (G00836593) has been republished to remove Figure 2 and its reference in the preceding paragraph.

Tool: Digital Commerce Technology Vendor Guide, 2025 (G00835707) has been republished to correct Snowplow's information. An updated version is now available on gartner.com.

30 July 2025
Performance Management Benchmarks: Performance Ratings (G00833552) has been republished to correct the percentages in Figure 4 and the paragraph above. An updated version is now available on gartner.com.

Hype Cycle for Enterprise Communication Services Sales and GTM, 2025 (G00829572) was updated to replace the “Digital Twin of a Customer” profile. A contextualized version had inadvertently been used. The revised document is now available on gartner.com.

29 July 2025
Retail and Consumer Products Inventory Trends, 2021-2024 (G00825645) has been republished to adjust company categorization in the companion slide deck and delete duplication of company names on Slide 51. An updated version of the document is now available on gartner.com.

Emerging Tech: Agentic AI Integration Will Separate TDIR Platform Winners and Losers (G00831776) was revised to add a missing paragraph to section 4, "Addressing the Cybersecurity Talent Shortage." An updated version of the document is now available on gartner.com.

28 July 2025
Market Guide for Digital Forensics and Incident Response Retainer Services (G00826755) has been republished to correct Sygnia’s product/service name in the table of Representative Vendors – from “Respond and Recover, Incident Response” to “Digital Forensics, Incident Response Services, Incident Response Retainer.” An updated version of the document is now available on gartner.com.

25 July 2025
The Business Case for Employee Experience (G00813135) has been republished to correct Figures 1 and 3. An updated source line and sample size have been added to Figure 1. Figure 3 has been updated to show that 8% more organizations met or exceeded their retention goals when they invested in improving organizational culture. An updated version of this document is now available on gartner.com.

24 July 2025
AI Use Case: Predictive Revenue Categorization (G00827896) has been republished This document has been republished to clarify the text leading up to and included in Figure 2 regarding the rationale for separating AI model training and testing data." An updated version of this document is now available on gartner.com.

22 July 2025
Tool: Product Manager Competencies Self-Assessment (G00811096) was updated to clarify instructions and navigation for the tool user. The revised document is now available on gartner.com.

17 July 2025
Magic Quadrant for Observability Platforms (G00821166) has been republished to reflect Apica’s relative size compared to most other companies in this research. An updated version is now available on gartner.com.”

Leadership Vision for 2025: Infrastructure and IT Operations Leaders (G00808294) was republished on 17 July. The figure on slide 2 of the attached PowerPoint deck was updated to correctly state the key issues discussed in the research. An updated version of the document is now available on gartner.com.

16 July 2025
CEO Watch, 1H25 Update: Seeking Clarity and Stability Amid Market Uncertainty (G00834474) has been republished to correct the year that a survey was conducted, which is in the legend on Slide 8 of the PowerPoint attachment. An updated version of this document is now available on Gartner.com.

15 July 2025
Market Opportunity Map: Enterprise Network Services, Worldwide (G00822641) was temporarily taken down while it undergoes additional internal review.

How to Implement a Pay Transparency Strategy (G00829680) has been republished to revise the source line for Figure 4. The data in the figure is sourced from the 2024 Gartner Pay Transparency HR Leader Survey.

Hype Cycle for Discrete Manufacturing Technologies, 2025 (G00831302) has been republished after updating the positions of 5G in Manufacturing Operations and Digital Engineering to better reflect the current level of hype. An updated version of this document is now available on Gartner.com.

Tech FutureSight: Artificial General Intelligence — A Decade of Progress but No Finish Line (G00837654) was revised for accuracy to state more directly that AGI doesn’t exist, yet there is significant hype.  An updated version is now available on gartner.com.

Tool: Digital Commerce Technology Vendor Guide, 2025 (G00835707) has been republished to correct Syndigo's and Amla Commerce's product names. An updated version is now available on gartner.com.

14 July 2025
Case Study: Gain Buy-In for MMM Adoption Using Model Co-Creation (G00818489) has been republished to update Prudential's revenue to $70 billion in 2024. An updated version is now available on gartner.com.

Executive Briefing on Emerging Technology: Disinformation Security (G00830599) has been updated. To provide a more well-rounded view of the market, we have added five vendors to the list of disinformation security vendors on Slide 7 in the PowerPoint attachment. We have also updated the vendor name “GetReal Labs” to “GetReal Security.” An updated version of this document is now available on gartner.com.

3 New Ways to Leverage Dynamic Teamwork for Improved Collaboration (G00832926) has been republished to correct slide 27 of the downloadable PowerPoint. An updated version is now available on gartner.com.

10 July 2025
Critical Capabilities for Observability Platforms (G00822673) has been republished to remove the redundant Vendors’ Product Scores for IT Operations Use Case figure and to remove corresponding text about Amazon Web Services' compatibility with the IT Operations use case. An updated version of this document is now available on Gartner.com.

Case Study: AI-Powered contract Review to Accelerate Legal Operations (LogicMonitor) (G00835883) has been republished to provide additional context and clarity. Specifically, we clarified the types of agreements (such as MSAs, NDAs and procurement contracts) and the stage of the contract process (the initial redlining phase) where the efficiency gains were realized. An updated version is now available on gartner.com.

Get Better at ROI Projections for GenAI in Customer Service (G00826325) has been republished to correct a data point in the introduction section. The percentage of service and support leaders reporting that their GenAI investment has met their primary business objective has been corrected from 10% to 11%. An updated version is now available on gartner.com.

Magic Quadrant for SASE Platforms (G00821985) has been republished to replace an older version of Figure 1: Magic Quadrant for SASE Platforms. An updated version of this document is now available on gartner.com.

9 July 2025
Hype Cycle for Operations and Automation in the Communications Industry, 2025 (G00831709) has been republished. Autonomous networks’ Hype Cycle position has been changed to reflect Gartner’s updated assessment of this innovation just past the peak. An updated version of this document is now available on gartner.com.

Magic Quadrant for Observability Platforms (G00821166) has been republished to reflect Honeycomb’s usage estimation and forecasting is initially challenging; the authors have also clarified that Cisco has a strong track record in observability and monitoring, and the combination of Splunk and Cisco has deep expertise and a strong client base in many industry verticals. An updated version is now available on gartner.com.

8 July 2025
Market Share: Generative AI Models, Worldwide, 2024 (G00831153) has been republished with an update to a vendor name. Meta AI is now Meta, to accurately represent the entity against which the associated vendor revenue is being reflected. An updated version is now available on gartner.com.

Market Guide for Distributed Order Management Systems (G00808236) has been republished to correct the percentages for companies with revenue up to $200 million in Figure 5. An updated version of this document is now available on Gartner.com.

Market Share: Enterprise Infrastructure Software, Worldwide, 2024 (G00827181) has been republished with one update to the report. Region and country revenue estimates for Other Software Vendors have been revised for Networking Software market. No change has been made to the overall size of the Networking Software market, and its subsegments. The updated version of this report is now available on gartner.com.

4 July 2025
Market Share: Enterprise Software, Worldwide, 2024 (G00829939) has been republished with three updates to the report. Cloud revenue estimates for Informatica have been revised for subsegments within the Data Management Software (DMS) market; region and country revenue estimates for Other Software Vendors have been revised for Networking Software market; and the vendor Meta AI has been renamed to Meta. No change has been made to the overall size of the DMS and Networking Software market, and their respective subsegments. The updated version of this report is now available on gartner.com.

3 July 2025
CMO Spend 2025: B2B Manufacturing Budget and Strategy Benchmarks (G00825085) has been republished. Slide 10 in the attached PowerPoint has been replaced with corrected data.

2  July 2025
The Gartner FinOps Framework for Public Cloud Financial Management (G00787029 ) was revised to replace the referenced research "Beyond FinOps: Budgeting and Forecasting Public Cloud Costs" with the latest iteration, "FinOps: Establishing Budgets for Public Cloud Workloads." The revised document is now available on gartner.com.

Evaluating Recruiting Functional Performance in Change Environments (G00824056) has been revised to add graphical representations of six-year averages to Figures 1 through 5. The revised document is now available on gartner.com.

30 June 2025
Voice of the Customer for Primary Storage Platforms (G00811836) has been republished. Gartner has added information on changes to review counts on the Peer Insights site that relate to the vendors listed and data contained in this document. An updated version of this document is now available on gartner.com.

Market Guide for Distributed Order Management Systems (G00808236) has been republished. The company name of Spencer Spirit Holdings has been updated to reflect its proper rendering. An updated version of this document is now available on gartner.com.

Performance  Management Benchmarks: PM Strategy (G00831262) has been republished. Figure 1 has been updated with the correct percentages and labels from the 2025 Gartner Leadership Development and Succession Management Survey, and the survey description has been added to the evidence section

26 June 2025
Case Study: Co-Created and Hybrid Return-to-Office Work Design (Scotiabank) (G00795191) has been permanently retracted due to a policy change by the profiled organization.

Lawyer Skills Diagnostic (G00798273) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

Lawyer Skills Diagnostic (G00798273) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

25 June 2025
Market Share: PCs, Tablets and Mobile Phones, Worldwide, 1Q25 Update (G00832184) has been republished to correct the discrepancy in data for vendor Lenovo in the dataset. An updated version of this document is now available on gartner.com.

Market Share: Communications Technology and Services, Worldwide, 2024 (G00827163) has been republished to include the missing data in Summary Table 1-4. An updated version is now available on gartner.com.

24 June 2025
Market Guide for Banking Payment Hub Platforms (G00807037) has been republished to update a company and product name in Table 2, Intellect and eMACH.ai Payments. An updated version of this document is now available on Gartner.com.

23 June 2025
CSP Consumer Business: Choosing Established Brands vs. Digital Brands (G00829570) has been updated to revise Figure 4’s legend. An updated version of this document is now available.

Emerging Tech: The Rise of AI-Based Predictive Threat Intelligence (G00835636) was revised to correct the description of BforeAI's technology. An updated version of the document is now available on gartner.com.

19 June 2025
Market Guide for Edge Computing (G00813394) was republished on 19 June. Table 6 was updated to correct the name of the offering by StorMagic. An updated version of the document is now available on gartner.com.

16 June 2025
Unbreakable HR Video Series: How CHROs Can Grow Their Impact in 2025 (G00833555) has been republished. The video and presentation slides for “Unbreakable HR: Advance Transformation Goals” have been updated to reflect the most accurate data for change volume and change willingness that employees experienced from 2016 to 2024.

12 June 2025
Prepare Yourself to Thrive in the Era of AI (G00832880) has been updated to revise the data point about the percentages for formal learning and experiential learning in the 70:20:10 model. An updated version of this document is now available.

Communications Budget Benchmarks for 2025 (G00826851) has been republished. The data in Figure 6 has been reordered and relabeled in 10 instances to update the percentages of expected decreasing investment which were incorrectly labeled. 

Measuring Communications Impact for 2025: Data Insights for CCOs (G00829847) has been republished. The data in Figure 5 has been reordered and relabeled in 10 instances to update the percentages of expected decreasing investment which were incorrectly labeled.

11 June 2025
HR Technology Employee Experience Bullseye Report, 2025 (G00825709) has been updated to revise the data point about social and digital well-being tool value as perceived by Gen Z and millennials under the Well-Being Tools Vary in Adoption and Value heading. An updated version of this document is now available on

06 June 2025
High-Tech FutureSight: OpenAI’s Potential Acquisition of Windsurf Would Heat Up the AI Coding Race (G00833247) was updated to reflect the fact that OpenAI's acquisition of Windsurf has not yet been confirmed by OpenAI itself, and that industry attention to the potential deal has been generated by an article in Bloomberg citing unnamed sources familiar with the matter.

Design Metrics for a More Data-Driven Legal Department (G00823022) has been republished to correct data in Figure 2. An updated version is now available on gartner.com.

Asia/Pacific Context: ‘Magic Quadrant for Third-Party Logistics’ (G00824923) was republished on 6 June. The document has been republished to amend the Market Differentiators section. We clarified the context of the markets and updated our advice under the Logistics Infrastructure heading. An updated version of the document is now available on gartner.com.

05 June 2025
Gartner Vendor Revenue Profiles Data, 2024 (G00827161) has been revised with an update to a vendor name. Meta AI is now Meta, to accurately represent the entity against which the associated vendor revenue is being reflected. The document you are viewing is the corrected version. For more information, see the Corrections page on gartner.com.

04 June 2025
Peer Lessons Learned for Endpoint Protection Platform Implementation (G00828169) has been republished to update a hyperlink in Lesson 3 to lead to the correct document. An updated version of this document is now available on gartner.com.

Market Guide for Digital Sovereignty Solutions (G00818332) has been republished to better reflect the current dynamics of this rapidly evolving market. To avoid any potential confusion, we have removed the “semi-disconnection” deployment approach from the Technical Sovereignty category to focus on the “full disconnection” and “choice of physical location” approaches.

The Magic Quadrant for Data Science and Machine Learning Platforms (G00822217) has been republished to correct the name of AWS Bedrock Guardrails to Amazon Bedrock Guardrails, and the Alteryx AI Platform for Enterprise Analytics to Alteryx One. In addition, Altair’s listing has been updated to note that Gartner’s analysis factors in Altair’s offering following its March 2025 acquisition by Siemens.

2 June 2025
Market Guide for Specialty Cloud Providers (G00803003) has been republished. In Table 1: Representative AI/ML Cloud Service Providers, the headquarters location for Nebius was revised to the Netherlands. In Table 2: Representative Regional Cloud Providers, both the vendor and product names were updated to Core42. An updated version of the document is now available on gartner.com.

30 May 2025
Outside Counsel Matter Budget Form (G00776468) was revised to include a corrected version of the Litigation Budget Tool. The workbook's formulas now accurately pull information from aligned cells within the document rather than from external sources. An updated version is now available on gartner.com.

North America Context: ‘Magic Quadrant for Third-Party Logistics’ (G00826196) was republished on 30 May. Uber Freight’s vendor profile was updated to remove information about its revenue. An updated version of the document is now available on gartner.com.

29 May 2025
Market Guide for Endpoint Management Tools (G00803005) has been republished to include the addition of Splashtop in Table 1: Representative Vendors in Endpoint Management Tools. An updated version of the document is now available on gartner.com.

Market Guide for Banking Payment Hub Platforms (G00807037) has been republished to correct the company name iGPT to Intellect Design Arena (iGPT) and its product name from Payments Service Hub to Payments System Hub (eMACH.ai) in Table 2. An updated version of the document is now available on gartner.com.

Toolkit: How to Audit and Visualize Your Marketing Technology Ecosystem (G00821638) has been revised to update the PowerPoint and Excel tools with the latest versions. The revised document is now available on gartner.com.

Critical Capabilities for Cloud-Based ERP for U.S. Local Government (G00810257) has been republished to remove the product name for Workday that was inadvertently included in the Critical Capabilities figures and tables. An updated version of this document is now available on Gartner.com.

2025 Audit Fee Benchmarks (G00829817) has been republished to correct the percentages in Figure 15. An updated version is now available on gartner.com.

28 May 2025
Quick Answer: What You Need to Know About Salesforce Flex Credits (G00830708) has been republished to correct the description of the purchase requirement for Einstein for Sales. An updated version of this document is now available on gartner.com.

Critical Capabilities for Digital Employee Experience Management Tools (G00822535) was republished on 28 May. The research was updated to properly reflect Omnissa’s rating for the desired state configuration management capability. Figure one was changed to reflect Omnissa’s rating. An updated version of the document is now available on gartner.com.

Inquiry Analytics: IT End-User Topic and Vendor Mind Share, 1Q25 (G00827118) has been republished to correct a dropdown menu selection in the "Vendor" tab of the workbook attachment “IT_End-User_Topic_and_Vendor_Mind_Share_1Q25.” In Table 3-1: Percentage of Vendor Inquiries, the “Stage” option now displays the correct choices.

The Monthly D&A Leadership Pulse (G00831873) has been republished to update the chart labels in Figure 3. An updated version is now available on gartner.com.

Tool: Vendor Identification for Custom Software Development Services (G00820876) has been republished to update responses for Amdocs and Orion in the Vendor List tab of the Excel attachment. An updated version of this document is now available on gartner.com.

27 May 2025
2025 Global Benchmarking Study: How Employees Perceive Organizational Change (G00833635) has been republished to update the percentages in the Data Insight section. An updated version is now available on gartner.com.

Reference Architecture Brief: AI Infrastructure With Kubernetes (G00829230) has been republished to update Protect AI product names to remove references to Palo Alto Networks, as their acquisition is not yet finalized at this point. An updated version of this document is now available on gartner.com.

22 May 2025
Insights From the 2025 CMO Spend Survey (G00830775) has been republished. The labels in the table in Slide 19 of the attached PowerPoint have been corrected to accurately represent the share of marketing expense budget each resource category receives.

Supply Chain Talent Monitor: 1Q25 Employee Engagement and Job Search Trends (G00824629) has been republished. The “High Discretionary Effort” slide in the Supply Chain Talent Monitor Labor Market Update 1Q25 deck has been corrected to accurately reflect responses with the addition of "(reversed scale)" to clarify the measurement of discretionary effort. An updated version is now available on gartner.com.

21 May 2025
3 Change Management Strategies to Improve Employee M&A Adoption (G00818824) has been republished. Figure 1 and the second key finding have been updated to reflect a refined definition of HRBP involvement in M&A. The percentage for integration management was revised from 54% to 82% to capture all forms of direct HRBP involvement — strategic, consultative and operational. The postdeal assessment percentage has been removed to sharpen the focus on integration management as HRBP’s greatest impact area. An updated version is now available on gartner.com.

20 May 2025
Market Guide for Event Intelligence Solutions (G00802859) has been republished with the corrected product names for Fabrix.ai and Edwin AI Event Intelligence. An updated version of the document is now available on gartner.com.

Magic Quadrant for Cloud-Based ERP for U.S. Local Government (G00808513) has been republished to remove the product name for Workday that was inadvertently included in the Magic Quadrant figure. An updated version of this document is now available on Gartner.com.

16 May 2025
Market Guide for Manufacturing Execution Systems (G00822587) was republished on 16 May. Figures 2, 3 and 4 and a vendor writeup were updated to correct a company name from Aegis to Aegis Software. An updated version of the document is now available on gartner.com.

13 May 2025
Market Guide for Network Security Microsegmentation (G00797374) has been republished to amend the Representative Vendors section and to correct the product name of Elisity's offering from Elisity Cognitive Trust to Elisity Identity-Based Microsegmentation. An updated version of this document is now available on gartner.com.

Tool: Key Account Plan Template (G00779814) has been republished to correct the functionality of the Excel attachment. An updated version is now available on gartner.com.

Tool: Account Planning Template (G00778042) has been republished to correct the functionality of the Excel attachment. An updated version is now available on gartner.com.

12 May 2025
Market Guide for Software Supply Chain Security (G00759156) has been republished to revise the list of Representative Vendors. An updated version of this document is now available on gartner.com.

Market Share: Enterprise Software, Worldwide, 2024 (G00829939) has been republished with revised region and country revenue estimates for Other Software Vendors for communications as a platform (CPaaS) market, and all seventeen subsegments of application infrastructure & middleware (AIM) market. No change has been made to the overall size of the CPaaS and AIM market, and their respective subsegments. The updated version with revised region and country revenue estimates for these two markets is now available on gartner.com.

Market Guide for U.S. Healthcare Provider Credentialing (G00800621) has been updated to correct Vee Healthtek’s name.

7 May 2025
Market Guide for HR Transformation Consulting (G00813409) has been republished. The offerings of IBM mentioned in Table 7 have been modified to better reflect their capabilities.

Market Guide for Enterprise SEO Platforms (G00810914) was modified to update the list of sample vendors for Conductor. An updated version of the document is now available on gartner.com.

1Q25 Roundup: Pivoting Out From the Pause (G00831727) was updated to reflect the correct quarters and years for the referenced forecasts in Figure 1 and the third paragraph of the analysis section. Forecast growth rates were also modified in paragraph three of the analysis section. An updated version of the document is now available on gartner.com.

How to Evaluate Sovereign Hosting Options to Reduce Geopolitical Risk (G00829797) has been republished to have the most current definition of geopatriation, which appears in the Introduction section. An updated version of the document is now available on gartner.com.

CFO Leadership Guide: Essentials for Key Responsibility Areas (G00826028) has been republished to add a list of contributors. An updated version is now available on gartner.com.

Market Guide for Manufacturing Execution Systems (G00822587) was republished on 7 May. Figure 3 was updated to properly reflect the amount of customers that Siemens has in the automotive OEM industry. An updated version of the document is now available on gartner.com.

6 May 2025
The Magic Quadrant for Finance and Accounting Business Process Outsourcing (G00821628) has been republished to correct the Cautions for vendor TCS. An updated version is now available on gartner.com.

5 May 2025
Market Guide for IT Financial Management Tools (G00806196) was revised to correct the product names for Apptio (IBM), which previously appeared as ApptioOne, to IBM Apptio Essentials and IBM Apptio Standard. An updated version of the document is now available on gartner.com.

2 May 2025
1Q25 Roundup: Pivoting Out From the Pause (G00831727) was revised to update the third paragraph of the analysis section and Figure 1 to reflect the correct quarters of the year for the referenced forecasts. An updated version of the document is now available on gartner.com.

30 April 2025
Voice of the Candidate Survey Analysis (1Q25): Competition, Talent Attractors and Onboarding (G00832446) has been republished to correct a data point on slide 24 (lowest bar). The downward arrow next to “I feel I should accept the first offer I receive, instead of waiting for one that meets all of my expectations” is -1, not -3. An updated version is now available on gartner.com.

Market Guide for Cloud Web Application and API Protection (G00805739) has been republished to amend the Representative Vendors section. We have corrected the product name of Palo Alto Networks' offering from “Prisma Cloud” to “Cortex Cloud.” An updated version of this document is now available on gartner.com.

29 April 2025
How to Evaluate Cloud Provider Security With a Risk-Based Approach (G00820207) has been republished. The scatter graph used in Figure 1 has been changed into a quadrant format to accurately reflect the data points presented in the figure. An updated version of this document is now available on gartner.com.

25 April 2025
Market Guide for Data Loss Prevention (G00801998) has been republished. Given the definition we established for enterprise DLP, which includes both browser DLP and network DLP, Cyberhaven does not meet the criteria for that category based on this clarification of supported use cases. We revised its categorization in Table 1 from enterprise DLP to cloud-native DLP. A bullet point was also added to the vendor’s profile to reflect its DLP functionalities An updated version of the document is now available on gartner.com.

24 April 2025
Market Guide for Software Supply Chain Security (G00759156) has been republished to amend the Representative Vendors section. We have corrected the product name of Palo Alto Networks' offering from “Prisma Cloud” to “Cortex Cloud.” An updated version of this document is now available on gartner.com.

23 April 2025
Market Guide for HR Transformation Consulting (G00813409) has been republished. Deloitte’s partnership status has been changed to “yes” from “no” for UKG Pro. Also, the second header in Table 1 has been modified from “Certified HCM Implementation Partner” to “HCM Provider” to better reflect vendor partnerships. An updated version of this document is now available on gartner.com.

22 April 2025
Reduce Risk Through a Just-in-Time Approach to PAM (G00826290) has been republished to update a vendor name Xage to Xage Security in Figure 4. An updated version of this document is now available on gartner.com.

18 April 2025
Tool: Risk and Control Self-Assessment and Action Plan Template (G00818500) was republished to include a revised version of Microsoft Excel Template. The tool's links have been updated to correctly guide users to the appropriate intradocument sections. An updated version is now available on gartner.com.

17  April 2025
Tool: Identify Supply Chain Planning Solution Vendor Candidates (G00827461) has been republished to provide more details about the methodology behind the tool creation. In addition, the tool contains an expanded vendor list.

Market Guide for Non-Life Insurance Core Platforms, Europe (G00807196) has been republished. Some of the market statistics in the Market Analysis section have been updated to reflect data received during external reviews. An updated version of this document is now available on gartner.com.

Magic Quadrant for Third-Party Logistics (G00816737) was republished on 17 April. The vendor profile for Kuehne+Nagel was updated to specify that it has a partnership with Acer, a private company, and not ACER, the EU agency. An updated version of the document is now available on gartner.com.

16 April 2025

Tool: Recruiting Service-Level Agreement (SLA) Template (G00829114) was published prematurely and will be made available again at a later date.

Evaluating Recruiting Functional Performance in Change Environments (G00824056) has been republished to add multiyear averages to Figures 1 through 6. An updated version is now available on gartner.com.

Emerging Tech Impact Radar: India (G00819194) was revised to correct the vendor name for CoRover.ai, which previously appeared as BharatGPT (which is a product by the vendor) in the GenAI-Enabled Virtual Assistants and Multimodal Multilingual GenAI profiles. An updated version of the document is now available on gartner.com.

Emerging Tech Impact Radar: India (G00819194) was revised to correct the vendor name for CoRover.ai, which previously appeared as BharatGPT (which is a product by the vendor) in the GenAI-Enabled Virtual Assistants and Multimodal Multilingual GenAI profiles. An updated version of the document is now available on gartner.com.

15 April 2025
Market Guide for Agentic Analytics (G00824122) was revised to correct the location of vendor MicroStrategy’s headquarters. It is in Tysons Corner, VA. The revised document is now available on gartner.com.

11 April 2025
Market Guide for Log Monitoring and Analysis Solutions (G00817552) has been republished to correct the name of Devo Technology’s product. An updated version is now available on gartner.com.

9 April 2025
Tool: Compliance Budget, Staffing & Spending Benchmarks for 2025 (G00824689) has been republished to update categories and data on Slide 5 in the attachment. An updated version of this document is now available on gartner.com.

R&D Technology Radar Tool (G00710326) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

Tool: Identify Supply Chain Planning Solution Vendor Candidates (G00827461)" has been temporarily retracted from gartner.com while we make updates to the tool.

8 April 2025
Improve Engagement From B2B Buyers on Social Media (G00824019) has been republished to correct the source lines of Figure 4 and Figure 6. An updated version is now available on gartner.com.

Market Guide for Network Automation Platforms (G00805419) has been republished to correct the name of Itential's product. An updated version is now available on gartner.com.

Leadership Vision for 2025: Chief Sales Officers (G00806113) has been republished. The chart title and subtitle on Slide 6 have been updated to better reflect the data presented in the figure.

4 April 2025
Infographic: How Higher Education Is Organizing for Generative AI Governance (G00827312) was revised to clarify the survey respondents, associated with the cited data, to include higher education senior IT and business leaders. An updated version is now available on gartner.com.

3 April 2025
Magic Quadrant for Global WAN Services (G00815845) has been republished to revise the Caution statements for Tata Communications. An updated version of the document is now available on gartner.com.

2 April 2025
Emerging Tech: Techscape for Detection and Response Startups (G00825595) has been updated. We have corrected our description of BforeAI’s terms and conditions (i.e., it offers up to 10 times reimbursement for expenditures that can be used to pay for cyberinsurance premiums in case of failure of prediction and detection). An updated version of this document is now available on gartner.com.

1 April 2025
Audit’s Role in Supporting Critical Transformation Projects (G00790025) has been republished to remove the ‘Environment Sensing Only’ data point in Figure 5, which failed to meet Gartner’s criteria for robustness. An updated version is now available on gartner.com.

Create Specialized Hunting Roles to Expand Net-New Logo Growth (G00821622) has been republished to correct a data point in the first row, second column of Table 1. Generalist sellers dedicate only 12% of their selling time to acquiring new customers, not 6.4%. An updated version is now available on gartner.com.

31 March 2025
2025 Marketing Org Chart Library (G00824790) has been republished following additional external review of the organization charts featured in this research. Updated organization charts have been uploaded and are now available on gartner.com.

28 March 2025
CFO Benchmarking: Q2 Scenarios and Cost Actions Related to the Economic Impact of U.S. Federal Policy Changes (G00829890) was revised to update Figure 5 to correct the percentage of respondents indicating “headcount and salary” as a cost-cutting category for CFOs is 48%. The revised document is now available on gartner.com.

25 March 2025
2025 Marketing Org Chart Library (G00824790) was temporarily retracted while we review the content.

20 March 2025
Case Study: Transparent Career Conversation Guide (G00817659) has been republished to add an accompanying presentation version of the report. The revised document is now available on gartner.com.

Size U.S. Talent Availability Risks Due to Immigration Policy Shifts (G00829357) has been republished to update and renumber our evidence citations. An updated version is now available on gartner.com.

19 March 2025
Market Share: Semiconductor Distributors, Worldwide, 2024 (G00824203) has been republished to correct improperly updated data in table 3-2. An updated version of this document is now available on gartner.com.

13  March 2025
Market Guide for Adversarial Exposure Validation (G00787029 ) was revised to clarify the branding of XM Cyber in Table 2. The revised document is now available on gartner.com.

11 March 2025
CFO Personal Effectiveness Diagnostic (G00726798) has been retired. The service has been replaced with a new "CFO Effectiveness Diagnostic" (G00827567)

7 March 2025
Market Guide for Infrastructure Monitoring Tools (G00791033) has been republished to change Zoho Corporation (ManageEngine) to ManageEngine in the table. An updated version of this document is now available on gartner.com.

Tech CEOs Who Do Not Prioritize Growth or Profits Fail at Both (G00800351) has been updated. We have changed the subtitles of Figures 2 through 5 to clarify that the percentages in the figures indicate medians, and not a percentage of respondents. An updated version of this document is now available on gartner.com.

27 February 2025
Tool: Compliance Budget, Staffing & Spending Benchmarks for 2025 (G00824689) has been republished to update language in the "When to Use" section as well as the attachment. An updated version of this document is now available on gartner.com.

25 February 2025
Market Guide for Wealth Management All-in-One Advisor Desktop Platforms (G00810321) has been republished to change NEC Group (Avalog) to Avaloq in the table. An updated version of this document is now available on gartner.com.

PM Insight: Improve Cyber Product Performance With Virtual Cyber Ranges (G00820250) has been republished. The name of vendor CYBER RANGES, presented in the sample vendors list in the analysis section, has been updated to reflect accurate brand standards. 

How to Teach AI About Your Brand (G00782801) has been republished. The list of example providers in the Check Perception subsection has been updated to reflect that the vendor previously known as Aimpoint is now doing business as Brainsuite.

Market Guide for Digital Sales Rooms (G00812053) has been revised to correct the percentages for trumpet in Table 3. An updated version of this document is not available on gartner.com.

21 February 2025
Innovate Business Models Using AI Agents (G00824001) has been republished to update the key findings based on Gartner research and observations. The revised document is now available on gartner.com.

20 February 2025
Tapestry CMO: A Trendspotting Model to Increase Marketing’s Enterprise Influence (G00818922) has been republished to correct the survey attribution in the first Key Finding. The correct citation is 2024 Gartner Marketing and Narrative Impact Survey. An updated version is now available on gartner.com.

How to Determine Your Must-Have Roles and Skills for Data, Analytics & AI has been permanently retracted because it was inadvertently published.

18 February 2025
Marketing Score for Customer Experience (G00735325) has been republished to add the correct graphic to slide 10 in the sample report download. The revised document is now available on gartner.com.

Market Guide for Supply Chain Planning Systems Solutions Integrators (G00804343) was republished on 18 February. The vendor profile for Bluecrux was updated to correct its headquarters location from Antwerp, Belgium to Erembodegem, Belgium. An updated version of the document is now available on gartner.com.

14 February 2025
Forecast Analysis: Secure Access Service Edge, Worldwide (G00818207) was revised to correct several of the compound annual growth rates reported in the summary and Table 1. The updated report is now available on gartner.com.

13 February 2025
Finance Technology Bullseye Interactive Tool (G00792305) has been retired because the service described is no longer offered to Gartner clients. This tool has been replaced with "2025 Finance Technology Bullseye Report" (G00818815).

12 February 2025
AICPA’s Essential Library with FASB (G00725251) has been retired and will no longer appear on gartner.com.

Innovation Insight: Light Identity Governance and Administration (G00821156) was revised to update the Representative Providers section. The revised document is now available on gartner.com.

10 February 2025
Market Guide for Analytics and Decision-Making Platforms for Supply Chain (G00798281) was republished on 10 February. Table 2 was revised to show the correct company name of 3SC. An updated version of the document is now available on gartner.com.

7 Interactive Demo Practices That Accelerate Buyers’ Product Evaluation (G00821433) has been republished. We have revised the “source” lines for the screen shots in this document to clarify their origin. An updated version of this document is now available on gartner.com.

7 February 2025
Template for Communicating Labor Market Trends and Recruiting Implications to Executives (G00825834) has been republished. The figures on Slide 24 and 30 have been updated to show 72 as the median number of calendar days taken to fill an open position in 2024, as reported in the 2024 Gartner Recruiter Experience Survey. 

6 February 2025
Digital IQ Index: Inside Food and Beverage Performance (G00817512) has been republished to correct the parent company name of Sara Lee Desserts in the two downloadable Excel files. An updated version is now available on gartner.com.

Forecast Analysis: Secure Access Service Edge, Worldwide (G00818207) was revised to designate the single-vendor SASE solutions as “single-vendor SASE platform solutions.” The updated report is now available on gartner.com.

5 February 2025
Assessing GenAI for Modernizing Legacy Application Code (G00822567) has been republished to correct the name of IBM watsonx Code Assistant for Enterprise Java Applications. The correct name is IBM watsonx Code Assistant. An updated version is now available on gartner.com.

4 February 2025
Competitive Landscape: Conversational Solutions (G00821171), dated 30 January 2025, has been republished to correct the placement of Interactions in the revenue bands in Table 1. Introductory text in the Competitive Profiles section was also updated to reflect vendor selection criteria. 

3 February 2025
A Journey Guide to Delivering AI Success Through ‘AI-Ready’ Data (G00821077) was revised to update Figure 1 to indicate that augmentation/automation initiatives were cited by 46% of survey respondents as a top-five data management investment trend. The revised document is now available on gartner.com.

29 January 2025
Market Guide for Analytics and Decision-Making Platforms for Supply Chain (G00798281) was republished on 29 January. Table 1 was revised to show the correct name of Microsoft’s offering. An updated version of the document is now available on gartner.com.

Key Metrics to Drive Revenue Growth From Existing Customers (G00823572) was revised to correct Bobby Morrison’s title to chief revenue officer. An updated version is now available on gartner.com.

28 January 2025
Use Your Marketing Automation Platform’s Existing GenAI to Retool Demand Gen (G00819484) has been republished to create a downloadable version of Table 1: GenAI and ML in B2B Marketing Automation Platforms. In addition, we linked to a new tool that can help readers verify the validity and accuracy of the outputs from their GenAI tools. An updated version is available on gartner.com

27 January 2025
Voice of the Customer for Observability Platforms (G00807829) has been republished to update vendor name Elasticsearch to Elastic in figures. All other information related to this vendor remains unchanged. An updated version of this document is now available on gartner.com.

Voice of the Customer for Security Information and Event Management (G00791804) has been republished to update vendor names Elasticsearch and Huawei Technologies to Elastic and Huawei, respectively, in figures. All other information related to these vendors remains unchanged. An updated version of this document is now available on gartner.com.

25 January 2025
Market Guide for Life and P&C Core Systems, APAC (G00767648) has been republished. In Table 1, we corrected Guidewire’s platform to Guidewire InsuranceSuite (P&C). An updated version of this document is now available on gartner.com

24 January 2025
Forecast: Semiconductor Capital Spending, Wafer Fab Equipment and Capacity, Worldwide, 4Q24 Update (G00824277) has been republished to correct improperly updated data in Chapter Two. An updated version of this document is now available on gartner.com.

23 January 2025
Critical Capabilities for Cloud Database Management Systems for Analytical Use Cases (G00816236) has been republished. The enterprise data warehouse, lakehouse and event analytics use-case definitions have been corrected to reflect the current definitions in both the What You Need to Know and Use Cases sections. The duplicated text appearing in the Critical Capabilities Definition for Data Structure Support has been replaced and now appears corrected. An updated version of this document is now available on Gartner.com.

22 January 2025
How to Back Up Microsoft 365 (G00816401) has been republished to amend the M365 Native Restore Functionality section, clarifying that OneDrive content is retained in the M365 preservation hold library. Figure 2 has also been revised to clarify that SharePoint Recycle Bins can perform both single file restores and group file restores. An updated version of this document is now available on gartner.com.

We have republished “Digital IQ Index: Inside Manufacturing and Chemicals Performance” (G00822238) to ensure the data presented is reflective of the most current information available from our data sources. An updated version of this document is now available on gartner.com.

20 January 2025
Innovation Insight for Next-Generation Enterprise Master Patient Index (G00758255) has been republished to remove “Lyniate” from the list in Representative Providers section, as Rhapsody and Lyniate are the same company. An updated version of this document is now available on gartner.com

17 January 2025
Voice of the Customer for Integrated Development Environment Software (G00806544) has been republished to reflect the removal of Amazon Web Services (AWS) from Figure 1 and the Vendor Summary table, due to the discontinuation of AWS Cloud9 before the end of the 18-month analysis period on which the evaluation is based. No other changes were made to Figure 1 or the Vendor Summary tables of other vendors. An updated version of this document is now available on gartner.com.

Digital IQ Outlook: Manufacturing and Chemicals (G00822237) has been republished to ensure the data presented is reflective of the most current information available from our data sources. An updated version is now available on gartner.com.

16 January 2025
Market Guide for Multienterprise Collaboration Networks (G00793616) has been republished to correct the listing in Table 1: Representative Vendors in North America (U.S. and Canada) for PartnerLinQ. An updated version of the document is now available on gartner.com.

A Journey Guide to Delivering AI Success Through ‘AI-Ready’ Data (G00821077) was revised to update Slide 2 of the downloadable PowerPoint attachment. The revised document is now available on gartner.com.

Digital IQ Outlook: Food and Beverage (G00817511) has been republished to ensure the data presented is reflective of the most current information available from our data sources. An updated version is now available on gartner.com.

Digital IQ Index: Inside Food and Beverage Performance (G00817512) has been republished to ensure the data presented is reflective of the most current information available from our data sources. An updated version is now available on gartner.com.

We have republished “How to Drive Growth and Engagement Through Your Loyalty Program” (G00816202) to ensure the data presented is reflective of the most current information available from our data sources. An updated version of this document is now available on Gartner.com.

15 January 2025
Market Share Alert: Preliminary, PCs, Worldwide, 4Q24 and Full Year 2024 (G00808661) has been republished with an update to Table 3, to properly reflect ASUS and Acer’s estimates that had been swapped in the original publication. An updated version is now available on gartner.com.

Privacy Risk Assessment Tool (G00710837) has been retired because the service described is no longer offered to Gartner clients. Please contact your account team for the latest materials related to this topic.

13 January 2025
Essential Skills for Infrastructure Automation Engineers (G00821747) has been republished to replace “chaos engineering” with “GitOps” in the third Recommendation, as we did not include chaos engineering practices in this version of the note. An updated version of this document is now available on gartner.com.

10 January 2025
L&D Technology Innovations Bullseye 2025 Report (G00821354) was revised to update several of its figures. In Figure 2, the current impact for the xAPI-enabled feature is now "medium." In Figure 8, the legend for future investment's color scheme is now correct; low is orange, high is green. In Figure 13, the learning channel chatbots is now "adopting." In Figure 17, the current impact was updated for the following learning methods: action learning ("high"); on-demand, technology-enabled simulations ("medium"); user-created content ("low"); applying neuroscience principles ("medium"). In Figure 10, we corrected the ranking of various learning channels; the top two slots, for learning experience platforms and workplace collaboration environments, are unchanged. An updated document is now available on gartner.com.

9 January 2025
Use Your Marketing Automation Platform’s Existing GenAI to Retool Demand Gen (G00819484) has been temporarily retracted to make updates to an attachment.

Predicts 2025: Marketers Must Prepare to Serve Human and Machine Customers (G00823859) has been republished to correct a statistic within the following Strategic Planning Assumption: “By 2028, digital marketers will allocate 30% of their paid social budget to support advertising and partnerships on subscription-based channels.” The percentage of consumers who made a social purchase has dropped by 30 points since 2021, not since 2019. An updated version is now available on gartner.com.

8 January 2025
Ignition Guide to Implementing Category Management (G00788408) has been republished. The Ignition Guide Project Manager Template has been corrected to apply to CPOs, and the Category Segmentation Tool has been replaced with the Category Prioritization Dashboard, to correct its functionality. An updated version of this document is now available on Gartner.com.

6 January 2025
Optimize Digital Marketing With 5 Generative AI Use Cases (G00807538) has been republished to replace Figure 1, its description in the text and its companion document reference. An updated version is now available on gartner.com.

1 January 2025
Tool: Advanced Roadmapping for Business Architecture (G00790078) has been temporarily retracted so that we can make updates to the PowerPoint attachment.