Published: 28 October 2025
Summary
Collaborative work management technology helps business employees plan, communicate, carry out and manage their work productively. Enterprise application leaders responsible for the digital workplace should use this Critical Capabilities research to evaluate CWM solutions based on seven use cases.
Included in Full Research
- Adobe
- Airtable
- Asana
- Atlassian
- ClickUp
- monday.com
- Quickbase
- Smartsheet
- Wrike
- Work Planning
- In-Context Collaboration
- Workflow and Automation
- Reporting, Analytics and Dashboards
- Content Collaboration
- Platform and Operations Support
- Accelerator: Service Management
- Accelerator: Professional Services
- Accelerator: Marketing Operations
- Accelerator: Product Operations
- Intelligent Assistance
- Accelerator: OKRs
- Accelerator: Frontline Work
- Work Planning and Execution
- Intake, Triage and Service Operations
- Marketing Work Management
- Frontline Work Management
- Objectives and Key Results Management
- Product Management Operations
- Professional Services Automation
Critical Capabilities Methodology