Published: 09 December 2025
Summary
This Critical Capabilities research evaluates system integrators on their ability to build new custom products leveraging design, GenAI, APIs and other technology expertise. Sourcing, procurement and vendor management leaders can use this research to identify and select potential service providers.
Included in Full Research
Strategic Planning Assumptions
- Accenture
- Capgemini
- Coforge
- Cognizant
- Deloitte
- Endava
- EPAM
- GlobalLogic
- Globant
- HCLTech
- IBM
- Infosys
- NTT DATA
- Persistent Systems
- SoftServe
- Softtek
- TCS
- Thoughtworks
- Virtusa
- Wipro
- Business Acumen
- Design (User & Customer Experience)
- AI and GenAI Expertise
- Analytics and BI Service Experience
- API and Integration Expertise
- Engineering Approaches & Practices
- Multiexperience Development
- Talent Operations
- Technical Architecture and Cloud
- Quality Engineering
- Unique User Experience
- Unique Operational Processes
- Unique Products
Critical Capabilities Methodology