Gartner Expert

Adam DeJoy

Sr Principal Analyst

Adam DeJoy is a Principal Analyst in the Sourcing, Procurement and Vendor Management group. Mr. DeJoy provides expertise to clients in the areas of software and SaaS licensing, pricing reviews, and contract negotiation strategies for Microsoft and Adobe (Digital Media Products: Acrobat, Creative Cloud, Sign) volume licensing agreements and programs, including Microsoft Premier and Unified Support agreements. He covers best practices in Microsoft and Adobe contract negotiations to assist commercial, education and public sector clients in optimizing their licensing position to reduce costs and mitigate risks.

Previous experience

Prior to joining Gartner, Mr. DeJoy spent more than 15 years in the IT field doing program management, technical support, technical education, and paralegal work for companies such as Apple, Redline IT, Conant Mediation Center, and Becker & Poliakoff P.A.

Professional background

Apple, Lead Technical Expert, 4 years

Gartner, Specialist, Research Engagement Services, 5 years

Redline IT, Program Manager / IT Specialist, 4 years

Areas of coverage
  • IT Contracts Negotiations

Education

B.S., Software Engineering

A.S., Computer Sciences

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Top Issues That I Help Clients Address

01

How can I get the best deal on my Microsoft Unified or Premier Support agreement?

02

Are there alternatives to Microsoft for support on Microsoft products?

03

Differences in Microsoft contracting types (EA, EES, SCE, CSP, MPSA, Open, Select).

04

Pricing Reviews for Microsoft volume licensing agreements and programs.