Gartner Expert

Akis Sklavounakis

Sr Director Analyst

Akis Sklavounakis' research focuses on helping software engineering leaders and CIOs with their mission-critical priorities. His current research interests are on improving consistency and reliability of Generative AI outputs and value delivered from AI agents and agentic workflows, through better context engineering. He is working with CIOs on Buy and Build decisions. He is advising leaders on proven practices to implement Agile, DevOps, and transform their organizations from project-based delivery to product-centric delivery. He helps software engineering leaders with ways to improve developer productivity, developer experience and implement platform engineering, in order to successfully deliver and scale digital products and services.

As a leader for research at the intersection of software engineering, applications and CIO leadership at Gartner, he works with a number of expert analysts and researchers in delivering thought-leading, practical, and actionable content to Gartner clients on topics such as: The impact of generative AI on work practices, attracting, developing and retaining great software engineering talent, organization design and structures, leadership communications and stakeholder management, agile product delivery, product and platform strategy, product management and operating models for high-quality software.

Mr. Sklavounakis has extensive product delivery and organizational transformation experience as a delivery head and coach, leading client delivery teams and managing solutions delivery in the online services, electronic payments, financial services and banking sectors.

Previous experience

Throughout his career Mr Sklavounakis had leadership responsibility for delivery of projects and products in organizations operating in highly regulated and fast evolving industries. Most recently he worked in a top tier multinational bank where he was part of the team who led the agile and product transformation. Before that he headed the project management and client delivery function for First Data/Fiserv in the EMEA region. He started his career in the UK, delivering products for major software, telecom, media and government organisations.

Professional background

Emirates NBD Bank, Senior Programme Manager, 5 years

First Data/Fiserv, Head of Project Management and Client Delivery, 7 years

UK-based Telecoms and Media companies, Senior Project Manager, 7 years

Areas of coverage
  • Software Engineering Technologies

  • Software Engineering Practices

  • Software Engineering Leadership

  • Build and Deliver Software to Drive Business Results

  • Build a World-Class Software Engineering Organization

Education

M.Sc., Management Science and Computer Applications, Cranfield University, U.K.

Physics, University of Ioannina, Greece

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Top Issues That I Help Clients Address

01

Agile and DevOps transformation

02

Project to product transformation

03

Context Engineering for AI Agents

04

CIO Buy vs Build decision making

05

Developer Experience and Developer Productivity