Gartner Expert

Alicia Mullery

VP Analyst

Alicia Mullery is a Vice President, Analyst supporting CIOs and other senior executives.

Her research centers on distilling practical lessons from real-world company successes and challenges, translating them into actionable insights and best practice case studies that inspire executive decision-making. Her recent areas of focus include the shift from projects to products, building fusion teams and safely democratizing digital delivery, transforming IT talent, building effective CIO/CxO partnerships, and navigating a human-centric approach to AI.

Alicia is recognized for facilitating high-impact executive discussions, including C-suite meetings, IT leadership retreats and roundtables with CIOs and other senior leaders.

Alicia is a frequent keynote speaker at Gartner events and external conferences. She brings a global perspective shaped by 17 years of advising clients across North America, Europe, and South Africa. Based in London, she leverages her deep experience to help organizations navigate complex change and build future-ready IT capabilities.

Previous experience

Alicia began her career supporting HR and Finance executives at CEB in 2008, joined the CIO research team in 2012, and became part of Gartner in 2017. She is American and has made London her home.

Areas of coverage
  • CIO Leadership of People, Culture and Change

  • CIO Impact on Strategy and Execution

Education

B.A., Cum Laude, Communication and Marketing, Virginia Tech

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Top Issues That I Help Clients Address

01

How to clarify your AI ambition

02

How to shift from projects to products

03

Taking a human-centric approach to AI

04

How to democratize digital delivery

05

How to set up effective fusion teams