Gartner Expert

Anupama .

Market Research Specialist

Anupama is a Research Specialist at Gartner, delivering strategic insights to technology and service providers with a focus on consulting and infrastructure services. Based in Gurgaon, she is part of the IT Services HTI team and has played a key role in publishing Gartner’s Market Share reports for the Services Market (from 2022 to 2025). Her expertise spans market share analysis, forecasting, and trend identification across regions and verticals. She has developed vendor profiles for top providers, analyzed consulting sector dynamics, and contributed to forecasting by building trend analyses and assumptions for reports that provide Gartner clients with critical insights into the $1.7 trillion services market.

Previous experience

Prior to joining Gartner, Anupama honed her expertise at ICICI Bank, based in Mumbai, India. Within the Working Capital Division, she played a pivotal role in devising strategic financial solutions for clients seeking working capital to bolster their business operations. Her responsibilities encompassed conducting comprehensive due diligence on client profiles and business overviews, ensuring adherence to meticulously defined criteria. This experience underscored her adeptness in aligning financial strategies with client needs, cementing her reputation as a reliable advisor to the clients.

Professional background

Gartner, Research Specialist, 3 years

ICICI Bank, Deputy Manager, 1 years

Areas of coverage
  • Technology Market Essentials

Education

Anupama earned an MBA in Marketing and Strategy from the Fore School of Management, Delhi, and a Bachelor’s in Computer Applications from IP University. She has also completed certifications in Digital Marketing, Advanced Excel, Research, and Strategic Planning, combining strong business acumen with technical and analytical skills.

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Top Issues That I Help Clients Address

01

Market Share Data for Services

02

Consulting Market Vendor Insights

03

Forecast Analysis Data

04

Services Vendor Specific Query

05

Market Share Analysis for Services, Consulting and Infrastructure Market