Gartner Expert

Arindam Das

Sr Director Analyst

Arindam Das is Senior Director and Analyst at Gartner, delivering strategic research and advisory services to C-level executives in Technology and Services Provider organizations. With over 22 years of experience in both large and midsize IT services companies, he is a recognized expert in IT managed services—including IT Infrastructure, Data Center, Cloud, Digital Workplace, Platforms, and Generative AI solutions.

Mr. Das specializes in supporting CXOs and senior leaders with actionable guidance to drive business growth and operational excellence. He brings 18 years of hands-on expertise in IT managed services and Managed Services Providers (MSPs), particularly in developing and executing sourcing strategies. His core competencies include presales, Go-To-Market strategy, messaging, positioning, and value proposition development, as well as designing pricing models, packaging, partner ecosystems, and route-to-market frameworks to maximize service offering impact and market reach.

Previous experience

Arindam Das has built a distinguished career in the IT industry, with extensive experience across the sourcing lifecycle within IT managed services. His expertise spans Research & Analytics, Inside Sales, Marketing and Go-To-Market strategy, Presales, and Consulting & Advisory services, supporting global enterprises in optimizing their IT operations.

Prior to joining Gartner, Arindam held key roles at leading IT service providers including Wipro Technologies, Tech Mahindra, and Microland. He has been instrumental in developing integrated solutions and strategic initiatives that have secured outsourcing contracts exceeding $100 million in the IT Infrastructure services domain. His responsibilities have included close collaboration with CXO-level executives, Sales, Delivery, Practice organizations, and product vendors to drive business growth and deliver high-impact outcomes.

Professional background

Wipro Technologies, Director & Senior Solution Architect, 4 years

Tech Mahindra , Senior Consultant, 6 years

Wipro Technologies, Senior Architect , 4 years

Microland Limited, Assistant Manager, Business Development, 1 years

Areas of coverage
  • Lead a Profitable Tech Services Practice

  • Create Differentiated Tech Service Offerings

  • Drive Tech Services Client Impact

Education

Post Graduate Diploma in Information Technology ( PGDIT ) from Symbiosis International ( Deemed University )

Bachler of Science ( BSc ) in Computer Science

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Top Issues That I Help Clients Address

01

Precise messaging, differentiated value propositions, and pricing strategies.

02

GenAI use in infrastructure and consulting strategy for GenAI offerings.

03

Market forecast, trends & opportunities in Managed service operations

04

Go To Market strategies and enhance competitive positioning

05

Transition & effective service delivery model for managed service