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Gartner Expert
Arthur Villa
Sr Director Analyst
Arthur Villa is a Research Director in Gartner's IT Leadership research team. Primary research coverage includes robotic process automation (RPA) and hyperautomation.
Mr. Villa was a VP of product management for Gartner's High Tech and Telecom Programs with global responsibility for product development, go-to-market strategy, positioning and messaging, market intelligence, customer analysis, new product launches, sales training, and other product management activities.
Previous experience
Prior to joining Gartner, Mr. Villa completed an M.B.A. from the Massachusetts Institute of Technology (MIT) where he co-published research for MIT's Center for Information Systems Research. His past experience includes working as a product marketing manager at VMware, IT systems engineer for a $10B+ hedge fund, and other hands-on IT roles within the data center.
Professional background
Gartner, VP, 10 years
MIT Sloan School of Management, Research Assistant, Center for Information Systems Research (CISR), 1 years
VMware, Product Marketing Manager, 1 years
Areas of coverage
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Software Engineering Leadership
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Enterprise Applications Leadership
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Enterprise Process Automation
Education
M.B.A., MIT Sloan School of Management
B.S., Business and Computer Science, Skidmore College
Top Issues That I Help Clients Address
Buyers: How to select and implement robotic process automation (RPA) tools
Buyers: Governance and development best practices for RPA
Buyers: Enterprise process automation and related technologies
Buyers: How to mature and advance enterprise process automation practices
TSPs: How to compete and differentiate across key hyperautomation markets (e.g. RPA, IDP)