Gartner Expert

Austynn Eubank

Principal Analyst

Austynn Eubank is a Principal Analyst within the U.S. Healthcare Payer Industry CIO team. Ms. Eubank's current research focuses on how clients can create effective payment integrity strategies and select payment integrity vendors that increase member and provider experience and provide tangible cost savings. She also specializes in core administration, enrollment and billing vendor offerings. Ms. Eubank can apply generative AI and metrics, such as OKRs and KPIs, conversations to any of her coverage areas to help clients build future-proof technology strategies.

Previous experience

In her prior role, Ms. Eubank gathered and analyzed patient information and research data to utilize within her current clinical trials. She participated in Institutional Review Board meetings to ensure the hospital remained compliant in all research activities, and quantified the risk of each study to the participating staff. Ms. Eubank regularly explained the use of technology and new medical devices to patients and clinicians.

Professional background

Genesis Health Systems, Clinical Research Study Coordinator, 1 years

Areas of coverage
  • Healthcare Provider, Payer and Life Science Industries Ecosystem

Education

Bachelor of Arts, Biochemistry, Augustana College

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Top Issues That I Help Clients Address

01

Payment Integrity vendor selection, strategy, product planning, Fraud, Waste, and Abuse (FWA)

02

OKRs and KPIs: How to create OKRs and KPIs for payer specific scenarios, how to measure success

03

Enrollment and billing platforms

04

Core Administration Software vendor selection

05

Generative AI for U.S. Healthcare Payers