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Gartner Expert
Balaji Abbabatulla
VP Analyst
Balaji Abbabatulla helps product management leaders of enterprise software application vendors with their product, technology and Go-To-Market strategies.
Mr. Abbabatulla's research on emerging market opportunities such as supply chain orchestration platforms, using AI Agents, helps supply chain software product leaders target these growth accelerators in their product roadmaps over the next 5 to 10 years. His insights on extensible, composable software architecture helps software providers enable their customers to overcome business uncertainities such as global tariff uncertainities, AI, ESG, e-invoicing and other regulatory regimes, techno-nationalistic restrictions and supply chain network disruptions.
Mr. Abbabatulla's research on embedding Blockchain technologies helps enterprise application software providers to improve trust and transparency in distributed yet connected business ecosystems. His research on combinatorial technologies involving blockchain, GenAI, classic AI and Agentic AI helps software providers blend the most appropriate technologies for their target use cases.
Previous experience
Before joining Gartner, Mr. Abbabatulla developed an invoice automation software platform as a startup and helped a Supply Chain software vendor migrate to a cloud architecture. Prior to this, he scaled the Product Engineering Services business of a global software services company in U.K. and Europe. He started his career in Automotive and Textiles manufacturing before shifting to software in the year 2000.
Professional background
Btronix Limited, Company Director, 4 years
Future Software, Business Development - Europe, 3 years
Mindtree Limited, Head of Product Engineering Services - UK & Europe, 9 years
Areas of coverage
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Advance Product and Services Strategy
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Craft World-Class Product Strategies
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Procurement Digital Transformation
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Lead for Growth and Competitiveness
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Digital Supply Chain Value Realization
Education
Post Graduate Diploma, Management, Indian Institute of Management, Bangalore, India
Bachelor's Degree, Engineering, National Institute of Technology, Jamshedpur, India
Top Issues That I Help Clients Address
Product planning, development and lifecycle management for supply chain management software
Supply Chain orchestration, Procurement Orchestration, Production Orchestration software platforms
Business impact of combinatorial technologies such as blockchain, classic AI, generative AI
Gaining disruptive advantage through composability
Emerging technologies and trends in enterprise application software