Gartner Expert

Ben Seesel is a Vice President, Advisory on the Gartner Financial Services Team. His current work focuses on helping banking IT and business leaders pursue digital business transformation; drive toward autonomous business models by investing in generative AI and hyperautomation; boost digital banking capabilities; and explore new digital business models. He works with technology and business leaders at banks and financial services companies globally. Over his 23 years at CEB and now Gartner, he has advised senior banking executives on issues including how to adopt AI and GenAI; build differentiated digital banking capabilities; prepare for emerging technology trends reshaping financial services; maximize returns on investments in hyperautomation; build growth-focused strategic plans to prepare for the future of banking; and communicate the business value of IT to executive stakeholders.

Prior to joining Gartner's Financial Services Practice, Ben spent many years in research, advisory, and business management within CEB, now Gartner's Strategy Practice. He received a degree in History from Haverford College.

Previous experience