Gartner Expert

Biswajit Maity

Sr Principal Analyst

Biswajit Maity is a Senior Principal Analyst in the Sourcing, Procurement and Vendor Management team within Gartner. His focus includes digital workplace service (DWS) outsourcing, data center outsourcing, hybrid infrastructure managed services, ServiceNow licensing & implementation, M365 implementation, and Dynamic Sourcing. He offers expertise in vendor selection, RFx development, pricing strategies, SLAs, negotiations, contract agreements like MSAs and SOWs and vendor management.

Previous experience

He has handled sourcing and procurement projects in multiple categories i.e. IT software and hardware, IT application, corporate professional services and marketing.

Professional background

Accenture India, Sourcing Execution Senior Analyst, 1 years

Ramboll India, Software Purchasing Specialist, 2 years

SoftwareONE India, Sr Procurement Specialist, 4 years

Areas of coverage
  • Digital Workplace Infrastructure and IT Operations

  • IT Contracts Negotiations

Education

1. PGDM (Operations Management), Asia Pacific Institute of Management, New Delhi (2012-2014)

2. Bachelor of technology, West Bengal University of technology, (2007-2011)

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Top Issues That I Help Clients Address

01

RFI/RFP/SOW/MSA Document Review

02

ServiceNow licensing & Implementation

03

Service Desk Outsourcing

04

Infrastructure Outsourcing Contract Negotiation

05

Managed Workplace Services