Gartner Expert

Brett Sparks

VP Analyst

Brett Sparks is a VP Analyst at Gartner in the IT Leaders Sourcing, Procurement and Vendor Management team. Mr. Sparks covers the IT services market, in particular, managed services and trends, provider selection for ERP, DX, CRM, HCM initiatives, sourcing strategy, contracts and negotiation, and cost optimization. Mr. Sparks guides Gartner clients in injecting thought leadership, innovation and transformation into services partnerships. In addition to sourcing and vendor management, Mr. Sparks is also a futurist, researching how combinative solutions like quantum mechanics, immersive technologies and brain-computer interfaces will impact the evolution of humans on earth and beyond. Glimpses into these possible futures can be accessed in Gartner's Maverick research.

Previous experience

Mr. Sparks has over 30 years of experience in the IT industry including international operations management, program and project management, enterprise architecture, and mergers and acquisitions. He has worked in manufacturing, insurance, legal, health care, finance, and government industries on programs throughout EMEA, NA, and AP regions. He has led teams at Arthur Andersen, Ohio Casualty Group, Tempur-Pedic (now Tempur Sealy) and Lexmark International. Before entering the private sector, he served nine years active duty in the U.S. Marine Corps in various leadership roles around the globe. Childhood fascination with quantum mechanics/entanglement, astronomy and nature have survived, making everyday a discovery.

Professional background

Lexmark International, Inc., Global Alliance Manager, Vendor Management, 13 years

Ohio Casualty Group, Enterprise Architect, 3 years

Tempur-Pedic, Global IT Infrastructure and Operations Manager, 2 years

Areas of coverage
  • Emerging Technologies and Trends Impact on Products and Services

  • IT Contracts Negotiations

  • IT Vendor Portfolio Management

  • Technology Innovation and Strategy

  • IT Sourcing Strategy Development and Execution

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Top Issues That I Help Clients Address

01

Develop and execute a sourcing strategies and effective partnerships for applications services

02

Injecting innovation and thought leadership into sourcing agreements

03

Best practices in establishing and managing SLAs, penalties and incentives for applications services

04

Cost optimization and holistic spend analysis to reduce technical debt, grow revenue and drive efficiencies

05

How to best govern and manage outsourced applications services provider delivery