Gartner Expert

Caitlin Duffy

Sr Director, Research, KI Leader

Caitlin Duffy is a Senior Research Director in the Human Resources practice, developing insights and best practices on Employee Experience. Her team covers topics such as organizational culture, hybrid work, EVP strategy, and employee experience design and delivery. Prior to her primary focus on Employee Experience, Ms. Duffy also conducted research on leader and manager effectiveness, including topics such as high-potential talent management, succession, and leadership development.

Previous experience

Ms. Duffy previously conducted research on interpersonal relationships, identity, and self-regulation, as well as risk behaviors in health management. Outside research, she also has work experience in product management and leadership development technology.

Professional background

ExecOnline, Associate Director, 3 years

National Institutes of Health, Post-Baccalaureate Fellow, 1 years

Northwestern University, Graduate Researcher, 5 years

Areas of coverage
  • Employee Experience

Education

Doctor of Philosophy, Social Psychology, Northwestern University

Bachelor of Arts, Psychology, Cornell University

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