Gartner Expert

Charity Hooper is a Senior Director, Analyst in Gartner's Procurement, Asset and Vendor Management team. Charity has a long history in IT sourcing, procurement and vendor management in public (state and local), higher education, and private enterprise.

She has extensive experience in, and leads clients in:

• SPVM Maturity roadmaps and modernization

• SPVM governance, organization and operating models

• IT SPVM talent development & up-skilling

• IT subcategory management

• Generalized IT strategic sourcing and contract negotiation strategies

• stakeholder relationship management

• IT Vendor/supplier performance & relationship management