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Gartner Expert
Christopher Dixon
Director Analyst
Christopher Dixon is a Director Analyst with Gartner Research. Mr. Dixon provides advice about software and cloud contract negotiations, software audits, and IT asset disposition (ITAD). He has a particular vendor emphasis on ServiceNow Software as a Service (SaaS) licensing and pricing, Google Cloud Platform, Apigee and Google Workspace, and Tableau analytics software. His coverage area includes negotiating strategies, pricing, terms and conditions, and software audit strategies that result in one-time and ongoing savings to organizations. He also covers ITAD strategy, vendors, data sanitization and environmental disposition.
Previous experience
Previously, Mr. Dixon provided peer-community-based research for the Gartner for Enterprise IT Leaders (EITL) product, specifically about infrastructure and operations and security and risk management domains.
Areas of coverage
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IT Contracts Negotiations
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IT Vendor Portfolio Management
Education
B.A., cum laude, Economics, Wabash College
Top Issues That I Help Clients Address
ServiceNow SaaS negotiations - pricing and terms and conditions
Google Cloud Platform, Apigee, and Workspace negotiations - pricing and terms and conditions
Software audit preparation, management, and settlement negotiations
ITAD strategy and vendors
Tableau analytics contract negotiations